Izinyathelo Zokuthola Isitifiketi Se-ISO 9001: Gcwalisa Umhlahlandlela ngezinyathelo eziyi-9

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Izinyathelo Zokuthola Isitifiketi Se-ISO 9001: Gcwalisa Umhlahlandlela ngezinyathelo eziyi-9

1. Ukuqonda izidingo ze-ISO 9001

1.1. Izimiso zokuphatha ikhwalithi

1.2. Ukwakheka kwezinga le-ISO 9001

2. Ukuhlaziywa kwegebe nokuhlela

2.1. Ukuhlola isimo samanje senhlangano

2.2. Incazelo yezinhloso nezinhloso

3. Incazelo yenqubomgomo nezinjongo zekhwalithi

3.1. Ukuzibophezela kwabaphathi abakhulu

3.2. Ukuxhumana kwenqubomgomo yekhwalithi

4. Imibhalo yesistimu yokuphatha ikhwalithi

4.1. Imanuwali yekhwalithi

4.2. Izinqubo namarekhodi

5. Ukuqaliswa kwezinqubo nezilawuli

5.1. Indlela esekwe kwinqubo

5.2. Ukulawulwa kwemibhalo namarekhodi

6. Ukuqeqeshwa kwabasebenzi kanye nokuqwashisa

6.1. Amakhono nokuqwashisa

6.2. Ukuqeqeshwa nokuqeqesha

7. Ukuhlolwa kwamabhuku kwangaphakathi kanye nezinyathelo zokulungisa

7.1. Ukuhlela nokwenza ucwaningo lwangaphakathi

7.2. Ukwelashwa kokungahambisani nezenzo zokulungisa

8. Ukubuyekezwa kwabaphathi kanye nokwenza ngcono okuqhubekayo

8.1. Ukubuyekezwa ngezikhathi ezithile kohlelo lokuphatha ikhwalithi

8.2. Ukuhlonzwa kwamathuba okuthuthukisa

9. Ukukhethwa kwendikimba yezitifiketi kanye nokucwaningwa kwamabhuku kwangaphandle

9.1. Imibandela yokukhetha indikimba yesitifiketi

9.2. Ukulungiselela ukuhlolwa kwesitifiketi

I-ISO 9001 Izinyathelo Zokuqinisekisa Izitifiketi

1. Kuthatha isikhathi esingakanani ukusebenzisa uhlelo lokuphathwa kwekhwalithi ye-ISO 9001?

2. Ingabe kuyimpoqo ukuthola isitifiketi se-ISO 9001?

3. Yiziphi izindleko ezihlobene nesitifiketi se-ISO 9001?

4. Sigcinwa kanjani isitifiketi se-ISO 9001?

5. Yiziphi izinzuzo ezitholwa ngokuqalisa kanye nokuqinisekisa uhlelo lokuphatha ikhwalithi ye-ISO 9001?

• Ukuthuthukisa ukusebenza kahle kwenqubo kanye nokukhiqiza
• Ukweneliseka okwengeziwe kwamakhasimende kanye nokuzethemba emikhiqizweni noma kumasevisi
• Ukwehliswa kwezindleko nodoti
• Ukuthuthukisa ukuxhumana kwangaphakathi nokusebenza ngokubambisana
• Ukufinyelela ezimakethe ezintsha namathuba ebhizinisi
• Ukuhambisana nezidingo zomthetho nezokulawula

6. I-ISO 9001 ingahlanganiswa kanjani nezinye izinhlelo zokuphatha?

Isiphetho Ngezinyathelo Zokuthola Isitifiketi Se-ISO 9001

I-athikili ehlobene:

Amazinga e-ISO Wokuthuthukiswa Kwesofthiwe: Ukuthuthukiswa Kwekhwalithi