- Ukuhlaziywa okuningiliziwe kwamathuluzi ezwi asebenza nge-AI angcono kakhulu, kusukela ezinkethweni zezentengiselwano njenge-Zendesk kuya kubasizi bomuntu siqu njengo-Gemini noma i-Alexa.
- Ukuhlola izimo zokusetshenziswa eziphazamisa kakhulu, okuhlanganisa ukuzenzekela kokusekelwa kwamakhasimende, ukufunda ulimi, kanye nokubhala kabusha kobungcweti.
- Ukubaluleka kokuphepha kwedatha kanye nengqalasizinda yangasese lapho kucutshungulwa imibhalo yemihlangano kusetshenziswa amamodeli olimi abanzi.
Indlela esixhumana ngayo nemishini iye yathuthuka kakhulu. Asisakhulumi ngemiyalo elula neqinile, kodwa kunalokho sikhuluma ngokusebenzisana okuguquguqukayo nokwemvelo ngenxa yokwanda kwe-AI ekhiqizayo, okuvumela amadivayisi ukuthi asiqonde cishe sengathi singabalingani.
Kusukela ekuphatheni ikhaya lakho kuya ekuzenzekeleni izinqubo zebhizinisi eziyinkimbinkimbi, la mathuluzi akhona yonke indawo. Uma unesifiso sokwazi ukuthi yiziphi izinketho eziwusizo ngempela nokuthi ungazithola kanjani ngokugcwele, ufike endaweni efanele yokuhlala usesikhathini ngomsindo wedijithali wakamuva.
Amathuluzi ezwi aphezulu asebenzisa i-AI azo zonke izidingo
Uma ufuna ukuthuthukisa isevisi yamakhasimende, i-Zendesk cishe iyigugu eliyinhloko, njengoba ama-ejenti ayo ezwi exazulula izinkinga ngesikhathi sangempela futhi azi ukuthi kufanele anikeze nini ucingo kumuntu ukuze agweme ukukhungathekisa umsebenzisi. Ngakolunye uhlangothi, uma indlela yakho isekelwe ezwini kuphela futhi iwubungcweti, i-PolyAI ivelele ekusingatheni izingcingo eziningi ngezilimi eziningi kalula ngendlela emangalisayo.
Ekusetshenzisweni kwansuku zonke, sinabasolwa abavamile. I-Siri isalokhu iyisilinganiso sobumfihlo nokuvikeleka ngaphakathi kwe-Apple ecosystem, kuyilapho i-Alexa ibusa kakhulu ekufinyelelekeni nasekusebenzeni kwasekhaya . Okwamanje, i-Google Assistant iyaqhubeka nokuba wusizo olukhulu ekuphatheni izingcingo nama-aphoyintimenti ngokushesha .
Kodwa qaphela, yilapho okunzima khona kwe-AI ekhiqizayo kungena khona. I-Gemini iyisinyathelo esilandelayo se-Google, ekwazi ukusiza ngekhodi yokuhlela ngezwi nokufingqa imibhalo emide kakhulu. Asikwazi ukukhohlwa i-ChatGPT ene-Voice , efanele izingxoxo ezijwayelekile nezishintshashintshayo, noma i-Perplexity, okuyisikhungo esinamandla sokwenza ucwaningo olujulile nolucashuniwe ngaphandle kokuthinta ikhibhodi.
Emkhakheni wokukhiqiza, iMicrosoft Copilot Voice ingumxhumanisi ophelele kulabo abasebenzisa i-Office 365, ebavumela ukuthi babhale amadokhumenti ngezwi . Uma ufuna okuthile okunokuxhumana nabantu, i-Meta AI ihlanganisa amandla e-Llama ezingxoxweni zakho. Kwabadali, i-Jasper AI iguqula imibono eqondisiwe ibe yizihloko zokumaketha ngethoni eqondile yomkhiqizo wakho.
Ukuze kusetshenziswe ngokukhethekile, i-Otter.ai isindisa impilo emihlanganweni ngenxa yokubhalwa kwayo okuzenzakalelayo kanye nezifinyezo . I-Bixby ibusa ukulawulwa kwehadiwe ye-Samsung, kuyilapho i-Spitch kanye ne-VOCALLS zigxila emkhakheni wezinkampani, zinikeza konke kusukela ku-biometrics yezwi kuya ekuzenzekeleni okuphelele kwezingcingo ezingenayo neziphumayo.
Izicelo ezisebenzayo: Busetshenziselwani ngempela lobu buchwepheshe?
Ukusebenza kwala mathuluzi kudlulela ngalé kokucela isikhathi ku-speakerphone. Ekusekelweni kobuchwepheshe, avumela isevisi engaphazanyiswa amahora angama-24 ngosuku, izinsuku eziyi-7 ngesonto ngezilimi eziningi, okuthuthukisa ulwazi lomsebenzisi ngaphandle kokukhulisa izindleko. Ekhaya, ukuzenzakalela kuvumela indlu ukuthi isabele ezidingweni zethu ngokucubungula imiyalo eyinkimbinkimbi ngemizuzwana.
Umkhakha wezemfundo ushintshe kakhulu. Abafundi bangazijwayeza izivivinyo zomlomo noma bafunde izilimi ngokusebenzisana ne-AI elungisa ngokushesha indlela yokubiza amagama, isuse ukwesaba ukwenza amaphutha phambi kothisha. Ngokufanayo, izinkampani zisebenzisa ubuchwepheshe bezwi le-AI ukuze zilulaze ukuqasha ngokusebenzisa izingxoxo zokuqala ezizenzakalelayo ezihlunga abantu abazongenela ukhetho ngokusekelwe ezimpendulweni zabo.
Ngasohlangothini lokudala, ukukopisha nokudlulisa izwi kushintshe unomphela. Manje kungenzeka ukukhiqiza ama-voiceover angokoqobo kumavidiyo e-YouTube noma izethulo zezinkampani ngaphandle kokuqasha umlingisi wezwi noma ukusetha isitudiyo esibizayo. Amathuluzi afana ne-Narakeet, isibonelo, anikeza amakhulu ama-voice ngezilimi eziningi kanye nezindlela zokukhuluma , okwenza kube lula ukudala okuqukethwe komhlaba wonke ngokuchofoza okukodwa nje.
Okunye ukusetshenziswa okubalulekile ukuqoqwa kwedatha. Ukuhlola ngezwi kukuvumela ukuthi uthole impendulo yamakhasimende ngokushesha kakhulu futhi ngokwemvelo kunamafomu abhaliwe akhathazayo, okusheshisa ukuhlaziywa kwemakethe nokwenza izinqumo.
Ukuphepha kwedatha nokuphathwa kwayo esikhathini se-LLM
Ngokukhula kwamaModeli Olimi Olunwetshiwe (i-LLM), kuvele inkinga enkulu: ubumfihlo. Izinkampani eziningi zisebenzisa izinsizakalo zamafu ukuloba imihlangano yazo, kodwa ngokufaka leyo datha ku-AI, zibeka engcupheni yokuveza izimfihlo zokuhweba noma ulwazi oluyimfihlo.
Kubalulekile ukuthi imibhalo egciniwe igcinwe engqalasizinda yangasese evikelwe yi-firewall. Ukufingqa umhlangano nemodeli endala ye-NLU akufani nokuhlaziya ukwaneliseka kwabasebenzi noma umhlinzeki wefu osetshenziswayo; izinga lokunemba liphezulu kakhulu kangangokuthi ubumfihlo buba yinto ebalulekile.
Ngakho-ke, kunezixazululo ezifana ne-Voicegain Transcribe, ezivumela yonke imishini ye-AI ukuthi isetshenziswe esikhungweni sedatha sangasese noma efwini , okuqinisekisa ukuthi imayini yegolide yolwazi olumele imihlangano yebhizinisi ayigcini ezandleni ezingafanele.
Amakhono obuchwepheshe kanye nokwenza ngokwezifiso umsindo
Kwabathuthukisi bohlelo lokusebenza, ukuhlanganiswa komsindo kushintshele ekubeni yi -latency ephansi kakhulu , kuqeda ukuyeka ukukhuluma okungavamile ezingxoxweni. Kungenzeka ukulungisa iphimbo, izinga lenkulumo, kanye nevolumu usebenzisa amathegi e-SSML, okuvumela umshini ukuthi uzwakale ungokwemvelo, hhayi ufana nowerobhothi, ngokumiswa kanye nethoni efana neyomuntu.
Uhlelo lunikeza ukuguquguquka okuphelele, luhlanganisa ngama-REST API kanye ne-gRPC kunoma iyiphi idivayisi, kusukela emotweni kuya kuthelevishini. Ngaphezu kwalokho, amaphrofayili omsindo athuthukisa umsindo kuye ngokuthi umsebenzisi usebenzisa ama-headphone noma ucingo , ukuqinisekisa ukuthi umlayezo ulethwa ngokucacile nangobungcweti ngaphansi kwanoma yiziphi izimo.
Ukuhlakanipha okwenziwayo okudala okusetshenziswa ezwini kushintshe ukusebenzisana kwabantu nobuchwepheshe, kusuka emiyalweni elula kuya ezingxoxweni eziyinkimbinkimbi ezithuthukisa umsebenzi, imfundo, kanye nokudalwa kokuqukethwe. Isihluthulelo sempumelelo yamanje sisekukhetheni ithuluzi elifanele lomsebenzi, futhi ngaphezu kwakho konke, ukubeka phambili ukuphepha kolwazi ngokunikeza ukuphathwa kwedatha ebucayi kumamodeli olimi athuthukile.
