- Qondanisa amasistimu nezinjongo zamasu kanye nezidingo zabasebenzisi ukuqinisekisa ukutholwa nokusebenza kahle.
- Khetha isofthiwe nezingxenyekazi zekhompuyutha ezikwazi ukukala, ezihambisanayo, nezisebenziseka kalula ezivumela ukuhlanganiswa nokuzenzakalela kuyo yonke iminyango.
- Gcina ikhwalithi yedatha, ukuvikeleka okuqinile, nokuqapha okuqhubekayo ukuze usekele izinqumo kanye nokwenza ngcono okuqhubekayo.
Izikhiye ezingu-7 zokuthuthukisa amasistimu olwazi lwenkampani nokwandisa umkhiqizo
Isingeniso
Ezweni lanamuhla lebhizinisi elincintisanayo, ukuba nezinhlelo zolwazi ezisebenza kahle nezilawulwa kahle kubalulekile empumelelweni. Izinhlelo zolwazi zingamathuluzi anamandla avumela izinkampani ukuthi ziqoqe, zicubungule, zigcine, futhi zihlaziye idatha ukuze zithuthukise ukwenza izinqumo, zithuthukise izinqubo, futhi zandise umkhiqizo. Kulesi sihloko, sizohlaziya izihluthulelo eziyisikhombisa ezibalulekile zokwenza ngcono izinhlelo zolwazi zenkampani yakho kanye nokukhulisa amandla azo.
Izinhlelo zolwazi zenkampani
Izinhlelo zolwazi zenkampani zakha isethi yezinto ezixhumene kanye nezinsiza ezivumela ukuphathwa kahle kwedatha kanye nezinqubo zenhlangano. Umqondo wezinhlelo zolwazi udlulela ngale kwengqalasizinda yezobuchwepheshe; uhlanganisa nezinqubo, abantu, kanye nezindlela ezenza kube nokwenzeka ukuguqula idatha ibe ulwazi olubalulekile lokwenza izinqumo.
1. Chaza izinhloso nezidingo ezicacile
Isinyathelo sokuqala sokwenza ngcono izinhlelo zolwazi zenkampani ukuqonda ngokucacile izinhloso nezidingo zebhizinisi. Kubalulekile ukuvumelanisa izinhlelo nezinhloso zamasu zenhlangano nokuqinisekisa ukuthi zisekela izinqubo ezibalulekile. Lokhu kuhilela ukusebenza eduze nabaholi kanye nababambiqhaza abavela ezindaweni ezahlukene ukuze kutholakale izidingo ezithile kanye nemisebenzi edingekayo.
Ngokubandakanya abasebenzisi bokugcina kusukela ekuqaleni, ukuqonda okujulile kwezinselele namathuba kungazuzwa, okuvumela izixazululo ezisebenza ngempumelelo kakhulu ukuthi zakhelwe. Ukwengeza, ukukhuthaza ukubamba iqhaza kwabasebenzi abakhuthele enqubweni yokuthuthukisa kwandisa ukwamukelwa nokuzibophezela ezinhlelweni ezintsha.
2. Khetha isofthiwe efanele nehadiwe
Lapho izinjongo nezidingo sezichaziwe, kubalulekile ukukhetha isoftware nehardware efanele inkampani. Kunezinhlobonhlobo zezinketho ezitholakalayo emakethe, kusukela ezixazululweni ezijwayelekile kuya ezinhlelweni ezenziwe ngokwezifiso. Kubalulekile ukuhlola ngokucophelela ezinye izindlela ezihlukene ngokucabangela izici ezifana nokusebenza, ukukala, ukuhambisana nezinhlelo ezikhona kanye nesabelomali esikhona.
Ngokungeziwe kuzici zobuchwepheshe, ukusetshenziswa kalula kanye nejika lokufunda labasebenzisi nakho kufanele kucatshangelwe. Isistimu enembile, okulula ukuyisebenzisa izokhuthaza ukutholwa futhi inciphise ukumelana noshintsho. Kuyatuseka futhi ukukhetha izixazululo eziguquguqukayo nezivumelanayo ezingakhula futhi zizivumelanise nezimo njengoba izidingo zenkampani zishintsha.
3. Qinisekisa ikhwalithi nobuqotho bedatha
Idatha iyinhliziyo yanoma yiluphi uhlelo lolwazi, ngakho ukuqinisekisa ikhwalithi nobuqotho kubalulekile ekwenzeni izinqumo eziphusile. Lokhu kuhilela ukusungula izindinganiso ezicacile nezimiso zokuthatha idatha, ukugcinwa nokuphathwa. Kubalulekile ukuchaza amafomethi angaguquki, ukususa izimpinda, futhi uqinisekise ukunemba kolwazi.
Ukwengeza, ukusebenzisa izinqubo ezijwayelekile zokuhlanza nokugcinwa kwedatha kusiza ekuboneni nasekulungiseni amaphutha, kuqinisekiswe ukwethembeka kokuhlaziya nemibiko ekhiqizwayo. Ukwenza ukuhlolwa kwezikhathi ezithile kukuvumela futhi ukuthi uthole ukungahambisani nezindawo ongazithuthukisa ekuphathweni kwedatha.
4. Qeqesha futhi unike abasebenzisi amandla
Asikho isidingo sokuba nezinhlelo zolwazi ezingcono kakhulu zenkampani uma abasebenzisi bengazi ukuthi bangazisebenzisa kanjani ngokugcwele. Ngakho-ke, ukuqeqeshwa kwabasebenzi kanye nokunika amandla kuyisihluthulelo sempumelelo. Kubalulekile ukuhlinzeka ngokuqeqeshwa okuqhubekayo, kokubili ekusebenzeni okuyisisekelo nasezicini ezithuthukisiwe zezinhlelo.
Ngokungeziwe ekuqeqeshweni okusemthethweni, kubalulekile ukukhuthaza isiko lokufunda nokusebenzisana, lapho abasebenzisi bengabelana ngolwazi nezindlela ezihamba phambili. Ukusungula ithimba losekelo elizinikele nelifinyelelekayo nakho kusiza ukuxazulula imibuzo nezinkinga ngesikhathi. Ngokunika abasebenzisi amandla kanye nokubenza babambiqhaza abakhuthele ekuthuthukiseni izinhlelo, ukusebenza kahle okukhulu kufinyelelwa futhi amandla aphelele alawa mathuluzi ayasetshenziswa.
5. Hlanganisa amasistimu kanye nezinqubo ezizenzakalelayo
Ezinkampanini eziningi, iminyango ehlukene isebenzisa izinhlelo nezinhlelo zokusebenza ezihlukile, ezingadala ulwazi oluyimfihlo futhi zivimbele ukubambisana. Ukuze kuthuthukiswe izinhlelo zolwazi zenkampani , kubalulekile ukuzihlanganisa nokwakha ukuxhumana okungenamthungo phakathi kwazo. Lokhu kuvumela ukwabelana ngedatha efanele, kugwema ukuphindaphindwa, futhi kwenze izinqubo zibe lula.
I-Automation iphinde idlale indima ebalulekile ekwenzeni kahle. Ukuhlonza imisebenzi ephindaphindwayo neyemanuwali engenziwa ngokuzenzakalelayo konga isikhathi futhi kunciphisa amaphutha. Kusukela ekwenziweni kombiko ozenzakalelayo kuya emzileni wesicelo ohlakaniphile, kunamathuba amaningi okuqondisa ukugeleza komsebenzi ngokuzenzakalelayo. Ukusebenzisa ama-API namathuluzi okuhlanganisa kwenza kube lula ukuxhuma amasistimu nokuhlela izinqubo eziyinkimbinkimbi.
6. Misa izinyathelo zokuphepha eziqinile
Esikhathini sedijithali, ukuphepha kolwazi kuyinto ebalulekile kuwo wonke amabhizinisi. Izinhlelo zolwazi zenkampani zisingatha idatha eyimfihlo nebucayi, okwenza ukuvikelwa okufanele kube yinto ebalulekile. Lokhu kuhilela ukusebenzisa izilawuli zokufinyelela eziqinile, njengokuqinisekiswa kwezinto eziningi kanye nezimvume ezisekelwe ezindimeni eziningi.
Ukwengeza, ukubethela idatha kukho kokubili ukuthutha nalapho uphumule kusiza ukuvikela ubumfihlo futhi kuvimbele ukuvuza. Ukuqapha amasistimu ngokuqhubekayo kwezinsongo nokudidayo kukuvumela ukuthi uthole ngokushesha futhi uphendule ukwephulwa kwezokuphepha okungaba khona. Ukusungula izinqubomgomo nezinqubo ezicacile, kanye nokufundisa abasebenzi ngezindlela ezingcono kakhulu zokuphepha, kudala isiko lokuqwashisa futhi kunciphisa izingozi.
7. Ukuqapha, ukuhlaziya kanye nokwenza ngcono okuqhubekayo
Ukuthuthukisa izinhlelo zolwazi zenkampani akuyona into eyenziwa kanye kuphela, kodwa inqubo eqhubekayo. Ukusungula ama-metric nama-KPI afanele ukukala ukusebenza kohlelo kanye nomthelela emigomweni yebhizinisi kubalulekile. Ukukhiqiza imibiko enembile namadeshibhodi kuvumela abenzi bezinqumo ukuthola umbono ocacile wokusebenza futhi babone izindawo okufanele zithuthukiswe.
Ngaphezu kwalokho, kubalulekile ukuhlala unolwazi ngobuchwepheshe obusha kanye nezitayela zemakethe. Ukuqamba okusha njalo emkhakheni wezinhlelo zolwazi kunikeza amathuba okuqhubeka nokuthuthukisa izinqubo kanye nokuzuza izinzuzo zokuncintisana. Ukugqugquzela isiko lokuthuthuka okuqhubekayo, lapho izindlela zokucwenga nokuvuselela izinhlelo zifunwa ngenkuthalo, kuqinisekisa ukuthi inkampani ihlala ihamba phambili.
Imibuzo Evame Ukubuzwa Mayelana Nezinhlelo Zolwazi Lwebhizinisi kanye Nokwandisa Ukukhiqiza
Kungani kubalulekile ukuthuthukisa izinhlelo zolwazi zenkampani?
Ukuthuthukisa izinhlelo zolwazi zenkampani kubalulekile ekuthuthukiseni ukusebenza kahle, ukwenza izinqumo ezisekelwe kudatha, kanye nokuthola ithuba lokuncintisana. Izinhlelo ezilungiselelwe kahle zivumela ukwenza ngokuzenzakalelayo kwenqubo, ukunciphisa amaphutha, kanye nokusebenzisa amandla edatha ukushayela ukusungula izinto ezintsha nokukhula.
Yiziphi izinselelo ezinkulu lapho kulungiswa amasistimu olwazi lwenkampani?
Ezinye izinselele ezivamile zihlanganisa ukumelana nabasebenzisi ekushintsheni, inkimbinkimbi yokuhlanganisa amasistimu ahlukene nemithombo yedatha, ukuqinisekisa ikhwalithi nokuvikeleka kolwazi, kanye nokuhambisana nobuchwepheshe obusha namathrendi. Ukubhekana nalezi zinselele kudinga indlela yamasu nokusebenzisana eduze phakathi kwe-IT nezindawo zamabhizinisi.
Ngingababandakanya kanjani abasebenzisi kunqubo yokuthuthukisa?
Ukubandakanya abasebenzisi kusukela ekuqaleni kuyisihluthulelo sempumelelo. Lokhu kuhlanganisa ukuqoqa izidingo zabo kanye nempendulo, ukubanikeza ukuqeqeshwa okufanele, nokubabandakanya ekuthathweni kwezinqumo. Ngokunika abasebenzisi amandla kanye nokubabonisa izinzuzo ezibonakalayo zamasistimu athuthukisiwe, ukhuthaza ukutholwa nokuzibandakanya.
Iyiphi indima edlalwa ukuphepha ekuthuthukiseni amasistimu olwazi?
Ukuphepha kuyisici esibalulekile sokwenza ngcono izinhlelo zolwazi . Ukuvikela idatha eyimfihlo, ukuvimbela ukwephulwa kwemithetho, nokuqinisekisa ukuthobela imithetho kuyizinto eziza kuqala. Ukusebenzisa izinyathelo zokuphepha eziqinile, njengokulawula ukufinyelela, ukubethela, kanye nokuqapha okuqhubekayo, kubalulekile ekuvikeleni ulwazi kanye nokugcina ukwethenjwa kwamakhasimende kanye nabalingani bebhizinisi.
Ngingayikala kanjani impumelelo yokwenziwa ngcono kwezinhlelo zolwazi?
Ukusungula amamethrikhi afanelekile kanye nama-KPI kubalulekile ekulinganiseni impumelelo yokuthuthukisa. Lokhu kungase kuhlanganise izinkomba ezifana nezikhathi ezincishisiwe zenqubo, ukwanda kokukhiqiza, ikhwalithi yedatha ethuthukisiwe nokwaneliseka komsebenzisi. Ukuqapha nokuhlaziya njalo lawa mamethrikhi kusiza ukukhomba izindawo zempumelelo namathuba okuthuthukisa okuqhubekayo.
Kufanele ngibuyekeze futhi ngibuyekeze kangaki amasistimu ami olwazi?
Ukubuyekezwa nokuvuselelwa kwezinhlelo zolwazi zenkampani kufanele kube inqubo eqhubekayo. Ijubane lokushintsha kobuchwepheshe kanye nezidingo zebhizinisi lidinga ukuhlolwa njalo ukuqinisekisa ukuthi izinhlelo zihlala zifanelekile futhi zisebenza kahle. Ukubuyekezwa okuphelele konyaka kanye nokubuyekezwa okuvamile njengoba kudingeka kuyanconywa ukuze kugcinwe izinhlelo zilungiswa futhi zihambisana nezinhloso zebhizinisi.
Ngingazi kanjani uma amasistimu wami wolwazi adinga ukuthuthukiswa?
Izinkomba ezibalulekile zifaka izinqubo ezihamba kancane, ukuphindaphindwa kwedatha, ukuntuleka kokuhlanganiswa phakathi kwezinhlelo kanye nezikhalazo zabasebenzisi njalo.
Ithini imbuyiselo elindelekile ekutshalweni kwezimali kusukela ekuthuthukiseni izinhlelo zolwazi?
I-ROI iyahlukahluka ngenhlangano, kodwa ngokuvamile ibona ukuthuthukiswa kwe-20-30% ekusebenzeni kahle nokusebenza nokunciphisa izindleko ngonyaka wokuqala.
Kuthatha isikhathi esingakanani ukwenza lokhu kulungiselelwa?
Isikhathi sokuqalisa sincike kusayizi wenhlangano kanye nobubanzi bephrojekthi, kodwa ngokuvamile sidinga phakathi kwezinyanga ezi-3 neziyi-12 ukuze kusetshenziswe ngokugcwele.
Yiziphi izingozi okufanele ngizicabange lapho ngilungiselela amasistimu olwazi lwami?
Izingozi eziyinhloko zihlanganisa ukumelana noshintsho, ukulahlekelwa kwesikhashana kokukhiqiza ngesikhathi soshintsho, kanye nezinkinga ezingaba khona zokusebenzisana namasistimu akhona.
Iliphi izinga lokutshalwa kwezimali okudingwa ukwenziwa ngcono kwezinhlelo zolwazi lwenkampani?
Ukutshalwa kwezimali kuyahlukahluka kuye ngobukhulu bephrojekthi, kodwa kubalulekile ukucabangela hhayi kuphela izindleko zokuqala kodwa nokugcinwa okuqhubekayo nokuqeqeshwa.
Ngiqinisekisa kanjani ukuqhubeka kwebhizinisi ngesikhathi sokuthuthukisa?
Kubalulekile ukusungula uhlelo lokuqalisa ngezigaba, ukwenza ukuhlolwa okubanzi, nokugcina amasistimu okulondoloza ikhophi ngesikhathi soshintsho.
Isiphetho: Okhiye abangu-7 bokuthuthukisa amasistimu olwazi lwenkampani nokwandisa umkhiqizo
Ukuthuthukisa izinhlelo zolwazi zenkampani kuyinto ebalulekile ebhizinisini lanamuhla. Ngokulandela lezi zimiso eziyisikhombisa ezibalulekile, izinhlangano zingavula amandla aphelele ezinhlelo zazo ukuze zithuthukise ukwenza izinqumo, zilulaze izinqubo, futhi zithuthukise umkhiqizo. Kusukela ekuchazeni ngokucacile izinhloso nokukhetha amathuluzi afanele kuya ekuqeqesheni abasebenzisi nasekuthuthukiseni njalo, isinyathelo ngasinye sibalulekile empumelelweni.
Ukutshala imali ekuthuthukiseni izinhlelo zolwazi zenkampani akukhiqizi nje kuphela ukusebenza kahle, kodwa futhi kunikeza inzuzo esimeme yokuncintisana. Izinkampani ezithatha indlela yamasu nenhlese yokuphatha izinhlelo zazo zikulungele kangcono ukubhekana nezinselele zemakethe futhi zisebenzise amathuba okukhula.
Isihluthulelo sempumelelo sisekugcineni ukulingana phakathi kokuqanjwa kabusha kwezobuchwepheshe, ukuphepha kolwazi kanye nokuthuthukiswa kwengqalasizinda yabantu. Izinhlangano ezizuza le bhalansi zisesimweni esingcono sokusebenzisa amathuba ahlinzekwa uguquko lwedijithali.
Ukuthuthukisa izinhlelo zolwazi zenkampani kuyinqubo eqhubekayo edinga indlela ehlelekile nezinikele. Ukusebenzisa ngempumelelo lezi zimiso eziyisikhombisa ezibalulekile ngeke nje kuthuthukise umkhiqizo kanye nokusebenza kahle kodwa futhi kuzolungiselela inhlangano ukubhekana nezinselele zesikhathi esizayo endaweni yebhizinisi ekhula ngedijithali.