- Ithuluzi lendabuko le-Microsoft elivumela ukulawula okukude okuphephile kusetshenziswa ikhodi yokuqinisekisa.
- Ikhono lokwabelana ngesikrini, ukwenza izichasiselo zesikhathi sangempela, nokulawula ngokugcwele ithimba.
- Iyahambisana ne-Windows 10 kanye ne-11, idinga i-akhawunti ye-Microsoft yomuntu ohlinzeka ngosekelo.
Uma wake wabizwa ukuba ube uchwepheshe we-IT osemthethweni womndeni , uyazi ukuthi kungakhungathekisa kanjani ukuzama ukuchaza ukuthi uchofoze kuphi ngocingo. Kungakhathaliseki ukuthi abazali bakho abakwazi ukuthola ifayela noma ikhompyutha yomngane ivaliwe, ukuya ekhaya labo kuwukuchitha isikhathi esiningi lapho izixazululo zedijithali sezivele zakhiwe ohlelweni.
Ukuze kuxazululwe lokhu, iMicrosoft isungule ithuluzi elibizwa ngokuthi i-Rapid Assistance, isici esenzelwe ukuvumela noma yimuphi umsebenzisi ukuthi anikeze noma athole ukwesekwa kobuchwepheshe okude ngaphandle kwezinkinga. Akudingeki ube uchwepheshe wenethiwekhi noma ulungiselele amaseva ayinkimbinkimbi; okudingayo nje uxhumano lwe-inthanethi kanye nokuchofoza okumbalwa ukuze omunye umuntu abuke isikrini sakho noma alawule igundane lakho kusuka noma kuphi emhlabeni.
Ulufaka kanjani uhlelo lokusebenza
Nakuba ifika ifakwe kusengaphambili ezinguqulweni eziningi, kungase kudingeke ukuthi ulande inguqulo yakamuva ukuze konke kusebenze kahle. Ukuze wenze lokhu, iya kumenyu ethi Qala , hamba uye ku-Zonke izinhlelo zokusebenza, bese uvula i -Microsoft Store . Uma usufikile, sesha "Usekelo Olusheshayo" bese uchofoza inkinobho ethi Thola noma Faka. Kubalulekile ukuthi unikeze izimvume zomlawuli uma uhlelo lubacela ukuthi ukufakwa kuqede ngempumelelo.
Kwezinye izimo, ikakhulukazi ezindaweni zomsebenzi noma zemfundo, umphathi we-IT kungenzeka ukuthi uvimbele iSitolo. Uma lokhu kwenzeka kuwe, inkambo engcono kakhulu yokwenza ukuxhumana nosekelo lobuchwepheshe benhlangano yakho noma uzame ukuvuselela iWindows ibe yinguqulo yakamuva etholakalayo ukuze usebenzise inguqulo yakudala yesistimu.
Izinyathelo zokusiza omunye umuntu
Uma unolwazi futhi ufuna ukusiza, inqubo ilula kakhulu. Okokuqala, vula uhlelo lokusebenza ngokusesha "Usizo Olusheshayo" kubha yokusesha ye-Windows noma usebenzisa isinqamuleli sekhibhodi u-Ctrl + ukhiye we-Windows + Q. Uma usuvuliwe, khetha inketho ethi "Siza othile".
Kuleli qophelo, uhlelo luzokucela ukuthi ungene ngemvume nge- akhawunti yakho ye-Microsoft . Ngemva kokuqinisekisa, uhlelo lokusebenza luzokhiqiza ikhodi yokuphepha enezinombolo ezingu-6 . Le khodi ingeyesikhashana futhi izophelelwa yisikhathi ngemizuzu embalwa, ngakho-ke kufanele uyabelane ngokushesha nomunye umuntu, kungaba ngengxoxo, i-imeyili, noma ngocingo.
Uma umsebenzisi ethola futhi efaka ikhodi, kuzodingeka ulinde ukuthi amukele uxhumano . Uma iseshini isimisiwe, uzokwazi ukubona ideskithophu yakhe. Uma udinga ukwenza izinguquko ezibaluleke kakhulu, njengokukhipha umshayeli noma ukususa i-malware, khetha okuthi "Cela ukulawula ." Khumbula ukuthi omunye umuntu kumele anikeze imvume yakhe ecacile yokuthi uhambise igundane lakhe bese uthayipha kukhibhodi yakhe.
Ungaluthola kanjani usekelo lobuchwepheshe kwi-PC yakho
Uma kunguwe odinga usizo, inqubo ilula nakakhulu. Vula uhlelo lokusebenza lwe-Quick Assistance bese uya esigabeni esithi "Thola Usizo" . Lapho uzobona ibhokisi lapho udinga ukufaka khona ikhodi enezinombolo ezingu-6 enikezwe uchwepheshe noma ilungu lomndeni wakho, bese uthinta okuthi thumela.
Ukuze kusungulwe uxhumano, uhlelo luzokubuza ukuthi ufuna ukwabelana ngesikrini sakho ; khetha okuthi "Vumela." Uma umsizi ecela ukulawula okugcwele kwekhompyutha yakho, ungakhetha ukuthi uyakuvumela noma cha. Uma nganoma yisiphi isikhathi unomuzwa wokuthi iseshini ayisadingeki noma ufuna ukubuyisa ubumfihlo bakho, mane uthephe okuthi "Khansela ukulawula" noma uchofoze u-X ukuze uqede iseshini ngokuphelele.
Amathuluzi athuthukisiwe nezici eziwusizo
Ngesikhathi uxhumekile, unamathuluzi amaningana onawo okwenza ukuxhumana kube lula. Isibonelo, isici sesichasiselo sikuvumela ukuthi udwebe esikrinini somunye umsebenzisi, okuyinto enhle kakhulu ekuboniseni ngqo ukuthi kufanele abheke kuphi. Unengxoxo eyakhelwe ngaphakathi yokuthumela imiyalezo esheshayo uma umsindo ungacacile.
Enye yezinketho ezinamandla kakhulu ukufinyelela ku- Task Manager , ekuvumela ukuthi uphathe izinqubo nokugcinwa ngaphandle kokungenelela komsebenzisi. Ngaphezu kwalokho, uma udinga ukuqala kabusha ikhompyutha ekude, ithuluzi lizomisa iseshini ngokuzenzakalelayo futhi liphinde lixhumeke kabusha uma iWindows isiqalile kabusha, okukuvimbela ukuthi uphinde yonke inqubo yokufaka ikhodi.
Izidingo zobuchwepheshe kanye nokuxazulula izinkinga
Ukuze konke kusebenze, womabili amadivayisi kumele abe nokuxhumeka kwe-inthanethi nge -HTTPS kanye nokufinyelela ku-port 443. Kubalulekile ukuqaphela ukuthi uhlelo lokusebenza luthembele ku- Microsoft Edge WebView2 . Ku-Windows 11, lokhu sekuhlanganisiwe kakade, kodwa ku-Windows 10, kungase kufakwe ngokuzenzakalelayo uma uvula uhlelo lokusebenza. Uma uqaphela ukuthi i-Microsoft Store ayisebenzi, ungazama ukusetha kabusha i-cache ngokusebenzisa umyalo we- wsreset.exe kusuka ebhokisini lengxoxo ethi Run (Windows + R).
Ngokuphathelene nokuhambisana, yize kulungiselelwe iWindows, kukhona inguqulo ye-macOS eyenzelwe ngqo ukusebenzisana nokusekelwa okusemthethweni kweMicrosoft. Kubasebenzisi beLinux, ezinye izindlela ezisekelwe kuzinga le-VNC zivame ukunconywa, njengoba i-Quick Support iyindawo yokusebenza yeMicrosoft evaliwe.
Ubumfihlo nokuphepha
Njengoba uvulela omunye umuntu ikhompyutha yakho, umthetho wegolide uwukusebenzisa kuphela nabantu obathembayo . Ungalokothi uvumele umuntu othi uvela "ekusekeleni kwezobuchwepheshe" ukuthi afinyelele ikhompyutha yakho uma ungacelanga usizo ngaphambilini. Qaphela izimo eziphuthumayo mbumbulu futhi ungalokothi wabelane ngamaphasiwedi akho ngaleli thuluzi.
Uma usola ukuthi othile uzama ukukukhohlisa noma ukufaka i-malware, nqamula ngokushesha bese ubika lesi sigameko. I-Microsoft ibhala idatha yesikhathi eyisisekelo, njengobude besikhathi namaphutha, ukuze ithuthukise isevisi, kodwa ukuphepha okuphelele kuncike ekwahluleleni komsebenzisi lapho enikeza ukufinyelela.
Leli thuluzi lenza kube lula ukuxazulula izinkinga zobuchwepheshe, lenze ukulawula okukude kufinyeleleke kunoma ubani onekhodi yokuqinisekisa elula kanye ne-akhawunti ye-Microsoft. Ngokuhlanganisa izici zesichasiselo, ukulawula okugcwele, kanye nokuxhuma kabusha okuzenzakalelayo ngemva kokuqala kabusha, livelele njengendlela elula kakhulu kunesofthiwe yomuntu wesithathu, ukuqinisekisa ukwesekwa komndeni noma kobuchwepheshe okuphephile nokusebenzayo kusukela enduduzo yekhaya lakho.