
Esimeni sanamuhla sebhizinisi esisheshayo, ukusebenzisa ikhompuyutha kokuphatha sekube yinsika eyisisekelo yempumelelo nokusebenza kahle kwanoma iyiphi inhlangano. Lo mbhalo uzokuqondisa kokhiye abayishumi ababalulekile bokusebenzisa ngokugcwele leli thuluzi elinamandla nokuyisa ukuphathwa kwebhizinisi lakho kwelinye izinga.
Isingeniso se-Administrative Informatics
I-IT yokuphatha iyinhliziyo yobuchwepheshe eshayela ukuphathwa kwebhizinisi kwesimanje. Kodwa kuyini ngempela? Kubandakanya ukusetshenziswa kobuchwepheshe bolwazi nokuxhumana (ICT) ukuze kuthuthukiswe izinqubo zokuphatha nokuphatha enhlanganweni. Isukela ekusetshenzisweni kwesoftware ekhethekile kuya ekusetshenzisweni kwezinhlelo eziyinkimbinkimbi zokuphatha ibhizinisi.
Namuhla, ayikho inkampani engakwazi ukuziba indima ebalulekile edlalwa i-IT yokuphatha ekusebenzeni kwayo kwansuku zonke nasekuhleleni amasu. Kungakhathaliseki ukuthi uyisiqalo esincane noma inkampani yamazwe ngamazwe, ukwamukela ngobuhlakani amathuluzi nezinhlelo ze-IT kungenza umehluko phakathi kokuma nokukhula okunamandla.
Ukuvela kwe-Administrative Computing
Kusukela kumarekhodi okwenziwa ngesandla kuya kumasistimu edijithali
Ungacabanga uqhuba ibhizinisi lesimanje elinamaleja angokoqobo namakhabethe okugcwalisa agcwele amaphepha? Esikhathini esingeside esidlule, lokhu bekuyiqiniso lokuphathwa kwebhizinisi. Ukuvela kwekhompuyutha yokuphatha kuye kwaba nenguquko.
Ekuseni ngovivi ukuphathwa kwebhizinisi, yonke into yayiphathwa ngesandla. Amarekhodi e-accounting, ukuphathwa kwempahla, ukukhokhelwa kwabasebenzi… konke kwenziwa ngesandla, okube nomphumela wengozi yamaphutha kanye nokungasebenzi kahle okuhambisana nenqubo. Ukufika kwamakhompyutha okuqala emahhovisi ngawo-1960 kwaphawula ukuqala kwenkathi entsha.
Ngokwethulwa kwamaspredishithi e-elekthronikhi ngeminyaka yawo-80, njenge-VisiCalc bese kuba i-Lotus 1-2-3, kube khona ukweqa kwe-quantum ekusebenzeni kahle kokuphatha. Kungazelelwe, imisebenzi eyayithatha izinsuku ngaphambili yayingaqedwa ngendaba yamahora. Kodwa lokhu kwakuseyisiqalo nje.
Uguquko lwangempela lwafika nokuthuthukiswa kwe isofthiwe ekhethekile ye ukuphathwa kwebhizinisi. Izinhlelo zokubalwa kwezimali, izinhlelo zokuphathwa kwempahla kanye nezinguqulo zokuqala zalokho manje esikwazi ngokuthi i-ERP (Enterprise Resource Planning) kwaqala ukuguqula kakhulu indlela izinkampani ezaziphathwa ngayo.
Uguquko lwamafu ekuphathweni kwebhizinisi
Uma ukwenziwa kwedijithali kwezinqubo zokuphatha kube ukugxuma okukhulu, ukufika kwe-cloud computing kube yinguquko yangempela. Yini eshintshile ngefu? Cishe yonke into.
Ifu linokufinyelela kwentando yeningi kumathuluzi okuphatha ibhizinisi athuthukile. Amabhizinisi amancane naphakathi ababengakwazi ukukhokhela izinhlelo zokuphatha eziyinkimbinkimbi manje sebenokufinyelela ezisombululweni ezinamandla nezingakala ngamamodeli we-Software as a Service (SaaS).
Ukwengeza, ifu liguqule indlela esisebenzisana ngayo nokufinyelela ulwazi. Akusadingeki ukuba ube sehhovisi ngokomzimba ukuze uthintane nedatha ebucayi noma usebenze kumaphrojekthi ahlanganyelwe. Ulwazi lutholakala 24/7, kunoma iyiphi indawo kanye nedivayisi enoxhumo lwe-inthanethi.
Kodwa akuzona zonke izinzuzo. Ukwamukelwa kwezixazululo zamafu nakho kulethe izinselele ezintsha, ikakhulukazi mayelana nokuphepha kwedatha kanye nobumfihlo. Amabhizinisi adinga ukuqaphela kakhulu kunangaphambili ukuthi avikela kanjani ulwazi lwawo olubucayi endaweni lapho idatha ingasahlali kumaseva aphathekayo ngaphansi kokulawula kwawo okuqondile.
Naphezu kwalezi zinselele, akunakuphikwa ukuthi ifu livule amathuba amaningi e-IT yokuphatha. Kusukela ukuqaliswa qedela izinhlelo ze-ERP ekusetshenzisweni kwamathuluzi e-Business Intelligence athuthukile, ifu livumela izinkampani ukuthi zisheshe, zisebenze kahle futhi zikwazi ukuncintisana kunangaphambili.
Izingxenye Ezibalulekile Zekhompyutha Yokuphatha
Izingxenyekazi zekhompuyutha: Umgogodla wengqalasizinda yezobuchwepheshe
Uma kukhulunywa nge-IT yokuphatha, kulula ukugxila ku-software kuphela bese ukhohlwa ukubaluleka okubalulekile kwehadiwe. Kodwa-ke, i-hardware iwumgogodla okwakhiwe kuwo yonke ingqalasizinda yezobuchwepheshe yenkampani.
Yiziphi izingxenye zehadiwe ezibalulekile kumakhompuyutha wesimanje angemuva kwehhovisi? Ake siqale ngezisekelo:
- AmasevaZiyinhliziyo yanoma yiluphi uhlelo lwekhompiyutha yebhizinisi. Bagcina idatha, basebenzise izinhlelo zokusebenza futhi phatha ithrafikhi yenethiwekhi. Ukukhetha phakathi kwamaseva asemzimbeni asendaweni noma izixazululo zeseva yefu kuyisinqumo esibalulekile esincike ezidingweni ezithile zenkampani ngayinye.
- Iziteshi zokusebenza: Amakhompyutha omuntu siqu noma amalaptop asetshenziswa abasebenzi nsuku zonke. Amandla namandla ale mishini kufanele aqondiswe emisebenzini eyenziwa ngabasebenzisi.
- Amadivayisi enethiwekhi: Amarutha, amaswishi namaphoyinti okufinyelela e-Wi-Fi anika amandla ukuxhumana nokuxhumana phakathi kwawo wonke amadivayisi enkampani.
- Amadivayisi wokugcinaUkusuka kumadrayivu aqinile wendabuko kuye kuma-solid-state drives (SSD) kanye nezinhlelo ze-network attached storage (NAS), isitoreji esifanele sibalulekile ekuphatheni umthamo okhulayo wedatha yebhizinisi.
- Amadivayisi eselula:Esikhathini sokusebenza nokuhamba kude, ama-smartphone namathebulethi asephenduke amathuluzi abalulekile kubasebenzi abaningi.
Ukukhetha kahle kanye nokucushwa kwalezi zingxenye zehadiwe kubalulekile ukuze kuqinisekiswe ukusebenza kahle kwezinhlelo ze-IT ezisebenza ngemuva. Izingxenyekazi zekhompuyutha eziphelelwe isikhathi noma ezingalingani kahle zingaba umgoqo othinta yonke imisebenzi yenkampani.
Isoftware: Amathuluzi okusebenza kahle
Uma i-hardware ingumzimba wekhompuyutha yokuphatha, isoftware ingubuchopho bayo. Izinhlelo zokusebenza nezinhlelo inkampani ezisebenzisayo zingenza umehluko phakathi kokuphatha okusebenzayo nokushesha, kanye nalezo ezisalela ngemuva enkundleni yebhizinisi yanamuhla yokuncintisana.
Yiziphi izigaba zesofthiwe ezibaluleke kakhulu kukhompyutha yokuphatha?
- Izinhlelo zokusebenza: Windows, macOS noma Ukusatshalaliswa kwe-Linux Ziyisisekelo lapho yonke isoftware yebhizinisi isebenza khona.
- Amasudi asehhovisiAmathuluzi afana ne-Microsoft Office noma i-Google Workspace abalulekile emisebenzini yansuku zonke njengokwenza amadokhumenti, amaspredishithi, nezethulo.
- Isofthiwe ye-Enterprise Resource Planning (ERP).: Amasistimu ahlanganisa zonke izici zokusebenza kwebhizinisi, kusukela ku-accounting kuye ukuphathwa kwabasebenzi.
- Ukuphathwa Kobudlelwano Bekhasimende (CRM): Izicelo ezidizayinelwe Lungiselela ukusebenzisana kwamakhasimende kanye namakhasimende angaba khona.
- Amathuluzi okubambisana nawokuxhumana: Amapulatifomu afana ne-Slack, i-Microsoft Teams noma i-Zoom ehambisa ukuxhumana nokusebenza kweqembu, ikakhulukazi ezindaweni zokusebenza ezikude.
- isofthiwe yokuphepha: I-antivirus, izindonga zokuvikela kanye nezinhlelo zokuhlonza ukungena zibalulekile ekuvikeleni impahla yedijithali yenkampani.
- Amathuluzi okuhlaziya kanye I-Business Intelligence: Isofthiwe ekuvumela ukuthi uhlaziye amanani amakhulu wedatha ukuze uthole imininingwane ebalulekile yokwenza izinqumo.
Ukukhetha isofthiwe efanele kufanele kusekelwe ekuhlaziyeni ngokucophelela izidingo ezithile zenkampani yakho, ukuhambisana nezinhlelo ezikhona, kanye nokwanda kokukhula kwesikhathi esizayo. Ukwengeza, kubalulekile ukucabangela ukusebenziseka kalula kanye nejika lokufunda labasebenzi.
Isici esibaluleke kakhulu ukuhlanganiswa phakathi kwamathuluzi esoftware ahlukahlukene. Ikhono lokwabelana ngedatha nokusebenza kuzo zonke izinhlelo zokusebenza lingakhuphula kakhulu ukusebenza kahle.
Esimeni sanamuhla lapho isoftware njengesevisi (i-SaaS) isigqame khona, amabhizinisi anezinketho eziningi kunangaphambili. Lokhu kuvumela ukuguquguquka okukhulu kanye nekhono lokuhlola izixazululo ezihlukene ngaphambi kokwenza ukuzibophezela kwesikhathi eside. Nokho, iphinde ibe nezinselelo mayelana nokuphatha okubhaliselwe okuningi kanye nokuqinisekisa ukuvumelana kwedatha kuzo zonke izinkundla ezihlukene.
Ukusebenza kwekhompuyutha yase-back-office kudinga inhlanganisela ekhethwe ngokucophelela yehadiwe eqinile nesofthiwe enamandla, ehlanganiswe kahle. Ndawonye, lezi zingxenye zakha i-ecosystem yezobuchwepheshe eqhuba ukusebenza kahle nokusungula izinto ezintsha emabhizinisini esimanje.
I-Enterprise Resource Planning (ERP)
Izinzuzo zokusebenzisa i-ERP
Izinhlelo Zokuhlela Izisetshenziswa Zebhizinisi, ezaziwa kangcono ngesifinyezo sazo ngesiNgisi ERP (Enterprise Resource Planning), seziyinhliziyo yobuchwepheshe yezinkampani eziningi zesimanje. Kodwa yiziphi izinzuzo ezithile ezilethwa ukusebenzisa i-ERP ku-IT yokuphatha?
- Ukuhlanganiswa kwedatha: Mhlawumbe inzuzo ebaluleke kakhulu ye-ERP ikhono layo lokuhlanganisa idatha evela kuyo yonke iminyango yenkampani ibe yisistimu eyodwa. Lokhu kuqeda izisele zolwazi futhi kunikeza umbono ophelele wenhlangano.
- Ukwenza izinqumo ezithuthukisiweNgayo yonke idatha ebekwe endaweni eyodwa futhi ebuyekezwa ngesikhathi sangempela, abaphathi bangenza izinqumo ezisheshayo, ezinolwazi. Ingabe udinga ukwazi ukuthi ukwanda kokuthengisa kuzothinta kanjani i-inventory yakho nokukhiqiza? I-ERP ikunikeza lokho kubonakala ngokushesha.
- Ukwandisa ukusebenza kahleNgokuzenzakalela izinqubo eziningi zenkambiso kanye nokususa isidingo sokufaka idatha mathupha kumasistimu amaningi, i-ERP ingakhuphula ngokuphawulekayo ukusebenza kahle kwenkampani.
- Ukuthuthukiswa kwesevisi kuklayentiNgokufinyelela ngokushesha kulo lonke ulwazi olufanele mayelana nekhasimende (umlando we-oda, izintandokazi, izinkinga zangaphambilini), abasebenzi benkonzo yamakhasimende bangahlinzeka ngokushesha, isevisi yomuntu siqu.
- Ukulawula okukhulu nokuhambisana nokulawulaAma-ERP anamuhla afaka izici ezisiza izinkampani ukuthi zithobele imithetho nezindinganiso zomkhakha, ezinciphisa ubungozi bonswinyo kanye nokuthuthukisa ukuphathwa kwebhizinisi.
- UkwehlukaNjengoba ibhizinisi lakho likhula, uhlelo oluhle lwe-ERP lungalinganisa nawe, luzivumelanise nezinqubo ezintsha namavolumu edatha ngaphandle kwesidingo sokushintsha ngokuphelele ingqalasizinda.
Izinselelo ekwamukelweni kohlelo lwe-ERP
Naphezu kwezinzuzo zayo eziningi, ukusebenzisa i-ERP kunezinselele zayo. Yiziphi izithiyo ezinkulu izinkampani ezibhekana nazo uma zamukela lezi zinhlelo?
- Izindleko eziphezulu: Ukusebenzisa i-ERP kungaba utshalomali olukhulu, ikakhulukazi kumabhizinisi amancane naphakathi nendawo. Akuzona kuphela izindleko zesofthiwe okufanele zicatshangelwe, kodwa futhi ne-hardware edingekayo, ukuqeqeshwa kwabasebenzi, nokuphazamiseka okungenzeka ekusebenzeni ngesikhathi soshintsho.
- Ukumelana noshintsho: Enye yezinselelo ezinkulu ukwenqaba kwabasebenzi ukwamukela amasistimu nezinqubo ezintsha. Kubalulekile ukubandakanya abasebenzisi bokugcina kusukela ekuqaleni futhi unikeze ukuqeqeshwa okwanele.
- Ukuxaka kokuqaliswa: Ukusebenzisa i-ERP kuyinqubo eyinkimbinkimbi engathatha izinyanga noma ngisho neminyaka, kuye ngosayizi wenkampani kanye nobunkimbinkimbi bezinqubo zayo. Kudinga ukuhlela ngokucophelela nokuphathwa ngempumelelo kwephrojekthi.
- Ukwenza kube ngokwakho vs. UkumisaUkuthola ibhalansi efanele phakathi kokwenza i-ERP ngendlela oyifisayo ukuze ivumelane nezinqubo eziyingqayizivele zenkampani yakho nokugcina imikhuba engcono kakhulu esezingeni lemboni kungaba inselele.
- Ukuhlanganisa nezinhlelo ezikhona: Ezimweni eziningi, entsha I-ERP idinga ukuhlanganiswa namasistimu ifa noma izinhlelo zokusebenza ezikhethekile, ezingaba yinkimbinkimbi ngokobuchwepheshe futhi zibize.
- Ikhwalithi yedatha nokuthutha: Ukudluliswa kwedatha kusuka amasistimu amadala ku-ERP entsha Kungaba inqubo eyinkimbinkimbi. Ukuqinisekisa ubuqotho nekhwalithi yedatha ngesikhathi sokuthutha kubalulekile empumelelweni yephrojekthi.
- Ukuphepha nobumfihloNgalo lonke ulwazi olubalulekile lwebhizinisi olubekwe endaweni eyodwa ohlelweni olulodwa, ukuphepha kuba okubaluleke kakhulu. Kudingeka kusetshenziswe izinyathelo eziqinile ukuze kuvikelwe idatha ekufinyeleleni okungagunyaziwe nasekuhlaselweni ku-inthanethi.
Naphezu kwalezi zinselele, ukwamukela uhlelo lwe-ERP kuseyisinqumo sesu ezinkampanini eziningi ezifuna ukuthuthukisa ukusebenza kahle kwazo kanye nokuncintisana emakethe yanamuhla.
Ukuphathwa Kobudlelwano Bekhasimende (CRM)
Ezweni lanamuhla lebhizinisi elincintisanayo, ukuphatha ubudlelwano bekhasimende okusebenzayo kubaluleke kakhulu kunangaphambili. Izinhlelo ze-CRM (Customer Relationship Management) seziphenduke ithuluzi elibalulekile ku-IT yokuphatha yesimanje. Kodwa singawasebenzisa kanjani ngokugcwele la mathuluzi?
Amasu okusebenza ngempumelelo kwe-CRM
- Zichaze ngokucacile izinjongo zakho: Ngaphambi kokuthi ungene ekusebenziseni i-CRM, kubalulekile ukucaca mayelana nalokho ofuna ukukuzuza. Ingabe ufuna ukuthuthukisa ukugcinwa kwamakhasimende? Khulisa ukuthengisa? Lungiselela isevisi yamakhasimende? Ukuchaza imigomo ethile kuzokusiza ukuthi ukhethe isisombululo esifanele futhi ulinganise impumelelo yokusetshenziswa kwakho.
- Kubandakanya yonke iminyango: I-CRM ayilona nje ithuluzi lokuthengisa. Ukuze wandise amandla akho, kubalulekile ukuthi ubandakanye yonke iminyango esebenzisana namakhasimende, kusukela kwezokukhangisa kuya kusevisi yamakhasimende kanye nokwesekwa kobuchwepheshe.
- Beka kuqala ukwamukelwa komsebenzisi:I-CRM enamandla kakhulu emhlabeni ngeke ibe nalusizo uma abasebenzi bakho bengayisebenzisi. Beka isikhathi nezinsiza ekuqeqesheni futhi uqiniseke ukuthi isixhumi esibonakalayo sinembile futhi kulula ukusisebenzisa.
- Hlanganisa i-CRM namanye amathuluzi: Ukuze uthole a umbono ophelele ngempela kusuka kukhasimende, i-CRM yakho kufanele ihlanganiswe namanye amathuluzi osuvele uwasebenzisile, njengesistimu yakho yokukhokha, isofthiwe ye-imeyili yokumaketha, noma izinkundla zokuxhumana.
- Gcina idatha ihlanzekile futhi isesikhathini samanje: Ikhwalithi yedatha ibalulekile empumelelweni ye-CRM. Sebenzisa izinqubo zokugcina imininingwane yekhasimende isesikhathini futhi ingenazo izimpinda noma amaphutha.
Ukuhlaziywa kwedatha ukuthuthukisa umuzwa wamakhasimende
I-CRM ayiyona nje inqolobane yolwazi lwekhasimende; iyithuluzi lezibalo elinamandla elinganikeza imininingwane ebalulekile ukuze kuthuthukiswe umuzwa wamakhasimende. Nansi indlela:
- Ukuhlukaniswa kwamakhasimende: Sebenzisa idatha ye-CRM ukuze uhlukanise amakhasimende akho ngokusekelwe kumibandela ehlukahlukene efana nokuthenga ukuziphatha, izibalo zabantu, noma ukusebenzelana kwangaphambilini. Lokhu kuzokuvumela ukuthi wenze ngendlela oyifisayo amasu akho okuthengisa nokuthengisa eqenjini ngalinye.
- Ukuhlaziywa Komjikelezo Wokuphila Kwamakhasimende: Kuthatha isikhathi esingakanani ukusuka ekuholeni ekubeni yikhasimende? Kunini lapho ikhasimende okungenzeka khona ukuthi liphinde lithenge? Ukuhlaziya umjikelezo wempilo yekhasimende kungakusiza ukuthi ulungiselele ukuthengisa kwakho namasu okugcina.
- Isibikezelo sokuziphatha: Izindlela zokuhlaziya ezibikezelayo zingakusiza ukuthi ulindele izidingo zamakhasimende akho. Isibonelo, ungabikezela ukuthi yimiphi imikhiqizo ikhasimende okungenzeka liyithenge ngokusekelwe emlandweni walo wokuthenga nokuziphatha kokuphequlula.
- Ukuhlaziywa kwemizwa: Hlanganisa i-CRM yakho namathuluzi okuhlaziya enkundla yezokuxhumana ukuze uqonde kangcono imizwa yamakhasimende akho ngomkhiqizo wakho nemikhiqizo.
- Ukukalwa kwe- ukwaneliseka kwamakhasimende: Sebenzisa izinhlolovo ezakhelwe ku-CRM ukuze ulinganise ukwaneliseka kwamakhasimende njalo futhi uthathe isinyathelo ngokushesha ngemiphumela.
- Ukuthuthukisa iziteshi zokuxhumana: Hlaziya ukuthi yiziphi iziteshi zokuxhumana amakhasimende akho azikhethayo nalapho evuma khona kakhulu ukuze athuthukise amasu akho okufinyelela.
Ukuqaliswa kwe-CRM okuphumelelayo nokusetshenziswa okuhlakaniphile kwedatha eyinikezayo kungenza umehluko phakathi kwebhizinisi elisindayo nje nalelo elichumayo ngempela ezimakethe zanamuhla.
UBill Gates: Umbono Oguqule I-Technology kanye ne-Philanthropy
I-Business Intelligence kanye ne-Data Analytics
Esikhathini solwazi, idatha isiphenduke amafutha amasha. Kodwa njengowoyela ongahluziwe, idatha eluhlaza inenani elincane ize icwengwe futhi icutshungulwe. Kulapho iBusiness Intelligence (BI) kanye nokuhlaziywa kwedatha kuqala khona ukusebenza, izingxenye ezibalulekile zekhompuyutha yokuphatha yesimanje.
Amathuluzi e-BI okwenza izinqumo
IBusiness Intelligence isho isethi yamasu nobuchwepheshe obusetshenziswa izinkampani ukuhlaziya idatha yezohwebo. Kepha amathuluzi e-BI angasiza kanjani ekwenzeni izinqumo?
- Amadeshibhodi AsebenzisanayoAmathuluzi esimanje e-BI anikezela ngamadeshibhodi enziwe ngokwezifiso avumela abaphathi ukuthi babone ngeso lengqondo ama-KPI abalulekile ngesikhathi sangempela. Cabanga nje ukwazi ukubona ukuthengisa ngokubuka nje ngesifunda, ukusebenza komkhankaso wokumaketha, namazinga e-inventory, konke kubuyekezwa kuze kube umzuzu.
- Imibiko ezenzakalelayo: Ukhathele ukuchitha amahora uhlanganisa imibiko yanyanga zonke? Amathuluzi e-BI angenza le nqubo ngokuzenzakalelayo, akhiqize imibiko enemininingwane ngokuchofoza nje.
- izibalo zokubikezelaNgaphandle kokubonisa okwenzekile, amathuluzi e-BI athuthukisiwe angabikezela amathrendi esikhathi esizayo ngokusekelwe kudatha yomlando. Lokhu kubaluleke kakhulu ekuhleleni amasu.
- Ukuhlaziywa Kwesimo: Kuzokwenzekani uma unyusa amanani ngo-5%? Noma kuthiwani uma wehlise izindleko zokumaketha ngo-10%? Amathuluzi e-BI akuvumela ukuthi wenze imodeli yezimo ezahlukahlukene ukuze wenze izinqumo ezinolwazi.
- Ukutholwa kwe-Anomaly: Amasistimu e-BI angaxwayisa ngokuzenzakalela mayelana nokuchezuka okungavamile kudatha, okuvumela impendulo esheshayo ezinkingeni ezingaba khona.
Idatha Enkulu kukhompyutha yokuphatha
Igama elithi "Big Data" libhekisela kumasethi edatha amakhulu kakhulu futhi ayinkimbinkimbi kangangokuthi amathuluzi okucubungula idatha endabuko awakwazi ukuwaphatha. Kodwa lokhu kusebenza kanjani kukhompyutha yokuphatha?
- Ukwenza ngokwezifiso okukhulu: Ngedatha Enkulu, izinkampani zingahlaziya ukuziphatha kwezigidi zamakhasimende ukuze zinikeze umuzwa oqondene nawe ngamunye. Cabanga ukuthi iNetflix iwancoma kanjani amamuvi noma i-Amazon iphakamisa imikhiqizo.
- Ukuthuthukiswa kwe-Supply chainNgokuhlaziya umthamo omkhulu wedatha evela emithonjeni eminingi (isimo sezulu, ithrafikhi, izitayela zabathengi), izinkampani zingakwazi ukuthuthukisa uchungechunge lwazo lokuhlinzeka ukuze zinciphise izindleko futhi zithuthukise ukusebenza kahle.
- ukutholwa kokukhwabanisaAmasistimu Edatha Enkulu angahlaziya amaphethini ngesikhathi sangempela ukuze athole imisebenzi yokukhwabanisa ngokunemba okungakaze kubonwe.
- Ukulungiswa KokubikezelaEzimbonini ezifana nokukhiqiza, ukuhlaziya umthamo omkhulu wedatha yenzwa kungabikezela ukuthi umshini ungase uhluleke nini, okuvumela ukunakekelwa okusebenzayo.
- Ukuhlaziywa kwemizwa okukhulu:Amabhizinisi angahlaziya izigidi zokushiwo yinkundla yezokuxhumana ukuze aqonde umbono womphakathi womkhiqizo wawo ngesikhathi sangempela.
Ukusebenzisa izixazululo Zedatha Enkulu kuveza ezakho izinselelo, njengesidingo sengqalasizinda ekhethekile nabasebenzi abanamakhono esayensi yedatha athuthukile. Nokho, ezinkampanini eziningi, izinzuzo ezingaba khona zidlula kude izindleko.
Ekugcineni, kokubili iBusiness Intelligence kanye ne-Big Data inomgomo ofanayo: ukuguqula idatha ibe imininingwane engasebenza. Esimeni sanamuhla sebhizinisi, lapho ukuncintisana kushubile futhi amamajini aqinile, ikhono lokwenza izinqumo eziqhutshwa yidatha lingaba umehluko phakathi kwempumelelo nokwehluleka.
Ukuphepha Kwekhompyutha Endaweni Yebhizinisi
Esikhathini sedijithali, ukuphepha kwe-IT sekube yinto ekhathaza kakhulu kunoma iyiphi inkampani ethembele ezinhlelweni zobuchwepheshe ekusebenzeni kwayo kwansuku zonke. Futhi masikhulume iqiniso, iyiphi inkampani engakwenzi lokho kulezi zinsuku? I-IT ye-back-office akufanele nje ibe mayelana nokusebenza kahle nokukhiqiza, kodwa futhi ibe mayelana nokuvikela impahla yedijithali yenhlangano.
Izinsongo ezivamile namasu okuvikela
Isimo sosongo se-inthanethi sihlala sishintsha, kodwa ezinye zezinsongo ezivame kakhulu zihlanganisa:
- ransomware: Lolu hlobo lohlelo olungayilungele ikhompuyutha lubethela idatha yesisulu futhi ludinga isihlengo ukuze luyikhulule. Ukuze uzivikele:
- Sebenzisa izipele ezivamile futhi uzigcine ungaxhunyiwe ku-inthanethi.
- Gcina wonke amasistimu nesofthiwe kusesikhathini samanje.
- Fundisa abasebenzi ukuthi bangawabona kanjani ama-imeyili asolisayo.
- I-Phishing:Ukuhlasela kobugebengu bokweba imininingwane ebucayi kuzama ukukhohlisa abasebenzisi ukuthi baveze ulwazi olubucayi. Amasu okuvikela afaka:
- Sebenzisa izihlungi ze-imeyili ezithuthukisiwe.
- Yenza izivivinyo zobugebengu bokweba imininingwane ebucayi ukuze ufundise abasebenzi.
- Sebenzisa ukuqinisekiswa kwezinto ezimbili kuwo wonke ama-akhawunti abalulekile.
- Ukuhlasela kweDenial of Service (DDoS).: Lokhu kuhlasela kufuna ukulayisha ngokweqile amasistimu ukuze kungenzeki kungafinyeleleki. Ukuze uzinciphise:
- Sebenzisa izinsiza zokunciphisa i-DDoS.
- Sebenzisa i-firewall yohlelo lokusebenza lwewebhu.
- Yiba nohlelo lokuphendula ngesigameko oluchazwe kahle.
- Izinsongo zangaphakathi: Akuzona zonke izingozi ezivela ngaphandle. Izisebenzi ezinganeliseki noma ubudedengu zingase zibe usongo olukhulu. Ukubhekana nalokhu:
- Isebenzisa umgomo wokuba yilungelo elincane.
- Sebenzisa isofthiwe yokuqapha umsebenzi wabasebenzi.
- Misa izinqubomgomo ezicacile ekuphathweni kwedatha ebucayi.
Izinqubomgomo zokuphepha nokuhambisana
Ukuba namathuluzi afanele kuyingxenye yesibalo kuphela. Izinqubomgomo nezinqubo zibalulekile ngokulinganayo ukuze kuqinisekiswe ukuphepha kwekhompyutha:
- Inqubomgomo Yephasiwedi: Setha izimfuneko eziqinile zamaphasiwedi, okuhlanganisa ubude obuncane, ubunkimbinkimbi, nezinguquko ezivamile.
- Inqubomgomo Yedivayisi YeselulaNgokukhula komsebenzi okude, kubalulekile ukuba nenqubomgomo ecacile yokuthi idatha yebhizinisi kufanele isingathwe kanjani kumadivayisi eselula.
- Uhlelo lwempendulo yesigameko: Zichaze ngokucacile izinyathelo okufanele zithathwe uma kwenzeka kwephulwa kwezokuphepha, okuhlanganisa nokuthi ubani okufanele aziswe nokuthi uzowuqukatha kanjani umonakalo.
- Inqubomgomo yokufinyelela kude: Isungula izivumelwano ezivikelekile zokufinyelela kumasistimu enkampani ngaphandle kwenethiwekhi yebhizinisi.
- Ukuthobela okuvamile: Ngokuya ngomkhakha wakho nendawo, kungase kudingeke ukuthi uthobele imithetho ethile efana ne-GDPR, HIPAA, noma i-PCI-DSS. Qiniseka ukuthi izinqubomgomo zakho zokuphepha zihambisana nalezi zidingo.
- Ukucwaningwa kwamabhuku okuvamile: Yenza ukuhlolwa kokuvikela okuvamile ukuze kuhlonzwe futhi kulungiswe ubungozi ngaphambi kokuthi busetshenziswe.
- Ukuqeqeshwa okuqhubekayo: Ukuphepha kuwumthwalo wawo wonke umuntu. Ukuqalisa uhlelo lokuqeqesha ngokuphepha kubo bonke abasebenzi.
Khumbula, ukuphepha kwekhompyutha akuwona umkhiqizo ongawuthenga futhi uwufake; Kuyinqubo eqhubekayo edinga ukunakwa njalo nokuzivumelanisa nezimo njengoba izinsongo zikhula. Emhlabeni we-IT yokuphatha, ukuziba ukuphepha akuyona inketho. Umbuzo awukona ukuthi uzohlaselwa yini, kodwa nini, futhi into ebalulekile iwukuba uzilungiselele.
I-Cloud kanye ne-Administrative Computing
Ukwamukelwa kwezinsizakalo zamafu kuguqule indlela amabhizinisi aphatha ngayo izinsiza zabo zekhompuyutha. Kumongo we-IT yokuphatha, ifu linikeza ukuguquguquka okungakaze kubonwe ngaphambili kanye nokuqina. Kodwa yiziphi izinzuzo zekhonkrithi futhi yiziphi izinkampani okufanele zicabangele lapho zithuthela efwini?
Izinzuzo zezinsizakalo zamafu zamabhizinisi
- Ukwehliswa kwezindlekoNgokusebenzisa izinsizakalo zamafu, izinkampani zinganciphisa kakhulu izindleko zabo zengqalasizinda ye-IT. Asikho isidingo sokutshala ku-hardware ebizayo noma ulondoloze izikhungo zakho zedatha.
- Ukwehluka: Ingabe ibhizinisi lakho lihlangabezana nokukhuphuka kwesizini okufunwayo? Ngefu, ungakwazi ukukala izinsiza zakho zekhompuyutha phezulu noma phansi njengoba kudingeka, ukhokhela lokho okusebenzisayo kuphela.
- UkutholakalaAmasevisi wamafu avumela abasebenzi ukuthi bafinyelele idatha yenkampani nezinhlelo zokusebenza kunoma iyiphi indawo nedivayisi enoxhumo lwe-inthanethi. Lokhu kwenza ukusebenza kude nokusebenzisana kube lula kakhulu.
- Izibuyekezo ezizenzakalelayoAbahlinzeki besevisi yamafu bayakunakekela ukugcina isofthiwe yakho isesikhathini samanje nokuchibiyela ubungozi bokuphepha, bekhulula ithimba lakho le-IT ukuze ligxile emisebenzini enamasu amaningi.
- Ukutholwa kwezinhlekelele: Iningi labahlinzeki besevisi yamafu banikeza isipele esiqinile nezisombululo zokutakula izinhlekelele, ezingabaluleka ukuze ibhizinisi liqhubeke.
- Ukuqamba okusha okusheshayoIfu livumela izinkampani ukuthi zihlole ubuchwepheshe obusha namasevisi ngaphandle kokutshalwa kwezimali okukhulu kokuqala. Uyafuna ukuzama ithuluzi elisha le-BI? Ungakwenza efwini ngaphandle kokuthenga ihadiwe eyengeziwe.
Okucatshangwayo Ngokufuduka Kwamafu
Nakuba izinzuzo zicacile, ukufuduka kwamafu kunezinselele zakho. Nazi ezinye izinto ezibalulekile:
- Ukuphepha nobumfihlo:Nakuba abahlinzeki besevisi yefu betshala imali eningi ekuvikelekeni, ngokuthuthela efwini uphathisa inkampani yangaphandle idatha yakho. Kubalulekile ukuhlola ngokucophelela izinyathelo zokuphepha zomthengisi futhi uqinisekise ukuthi ziyahlangabezana nezidingo zakho zokuthobelana.
- Ukuncika komhlinzeki:Uma usuthuthele emafini, kungase kube nzima futhi kubize ukushintsha abahlinzeki. Cabangela ngokucophelela ukukhetha kwakho kokuqala futhi uhlole izinketho zokuphatheka kwedatha.
- Izindleko zesikhathi eside: Nakuba ifu linganciphisa izindleko zokuqala, izindleko zingase zikhuphuke esikhathini eside, ikakhulukazi uma izinsiza zingaphathwa ngokucophelela. Kubalulekile ukuqapha njalo nokwandisa ukusetshenziswa kwezinsizakalo zamafu.
- Ancho de banda: Amasevisi wamafu ancike ekuxhumekeni kwe-inthanethi okuzinzile nokusheshayo. Qiniseka ukuthi ingqalasizinda yakho yenethiwekhi ingakwazi ukuthwala ukwanda kwethrafikhi yedatha.
- Ukuhlanganisa nezinhlelo ezikhona: Ukuthuthela emafini kungase kudinge izinguquko ezinhlelweni zakho ezikhona kakade. Hlola ngokucophelela ukuthi yimaphi amasistimu angathuthwa kalula futhi angadinga ukubhalwa kabusha okubalulekile.
- Ukuqeqeshwa kwabasebenzi: Ukwamukela izinsiza zamafu kungase kudinge ithimba lakho ukuthi lifunde amakhono amasha. Hlela ukuqeqeshwa okudingekayo ukuze uqinisekise uguquko olushelelayo.
- Ukuthobela okuvamile: Kuye ngomkhakha wakho, ungase ube nezidingo ezithile zokuthi idatha igcinwa kuphi futhi kanjani. Qiniseka ukuthi umhlinzeki wakho wesevisi yefu angakwazi ukuthobela le mithetho.
Ukuthuthela emafini kunganikeza izinzuzo ezinkulu ze-IT yasehhovisi, kodwa kudinga ukuhlela ngokucophelela nokuphatha okuqhubekayo ukuze kwandiswe izinzuzo zayo.
Ukuzenzakalela Kwezinqubo Zokuphatha
I-Automation isiphenduke insika ye-IT yokuphatha yesimanje. Ngokukhulula abasebenzi emisebenzini ephindaphindwayo nenephutha, ukuzenzela kungakhuphula kakhulu ukusebenza kahle nokunemba kwezinqubo zokuphatha.
I-RPA (Robotic Process Automation) ekuphathweni kwebhizinisi
I-Robotic Process Automation (RPA) ubuchwepheshe obusebenzisa “amarobhothi” esoftware ukwenza imisebenzi ephindaphindwayo, esekelwe emithethweni. Kumongo we-IT yokuphatha, i-RPA ingaguqula izinqubo eziningi:
- Ukucutshungulwa kwe-invoyisiI-RPA bots ingakhipha idatha kuma-invoyisi, iqinisekise ngokumelene nama-oda okuthenga, futhi irekhode ulwazi ohlelweni lokubala, konke ngaphandle kokungenelela komuntu.
- Ukuqashwa kwabasebenzi: I-RPA ingakwazi ukwenza ngokuzenzakalelayo ingxenye enkulu yenqubo yokugibela, kusukela ekudaleni ama-akhawunti abasebenzisi ukuya ekuhleleni izikhathi zokuqeqesha.
- Ukuphathwa kwempahla: Amabhothi angakwazi ukuqapha amazinga e-inventory, enze izexwayiso lapho kudingeka ukugcwaliswa kabusha, futhi adale ama-oda okuthenga ngokuzenzakalelayo.
- Ukubuyisana kwebhange: I-RPA ingakwazi ukuqhathanisa ngokuzenzakalela ukuthengiswa kwebhange namarekhodi ezimali, ukuhlaba umkhosi ngokungafani ukuze kubuyekezwe abantu.
- Bika ukukhiqizwa: Amabhothi angaqoqa idatha kumasistimu amaningi, ayifomethe, futhi enze imibiko evamile ngaphandle kokungenelela okwenziwa ngesandla.
Ukusebenzisa i-RPA kunganikeza izinzuzo eziningi, okuhlanganisa:
- Ukuncishiswa kwamaphutha abantu
- Ukwenyuka kwesivinini sokucubungula
- Ukukhulula abasebenzi ukuze benze imisebenzi ephezulu ye-value-added
- Thuthukisa ukwaneliseka kwabasebenzi ngokususa imisebenzi eyisidina
- Ukunwetshwa okukhulu kwezinqubo zokuphatha
Izindaba zempumelelo ku-automation yokuphatha
Ake sibheke ezinye izibonelo ezibambekayo zokuthi i-automation iyiguqule kanjani i-IT yokuphatha ezimbonini ezahlukahlukene:
- Umkhakha webhange: Ibhange elikhulu lisebenzise i-RPA ukuze lenze ngokuzenzakalelayo inqubo yokuqinisekisa isikweletu. Amabhothi manje aqoqa futhi aqinisekise imininingwane yesikweletu emithonjeni eminingi, enciphisa isikhathi sokucubungula isicelo semalimboleko ukusuka ezinsukwini kuye emahoreni.
- Umkhakha wezokunakekelwa kwempilo: Isibhedlela sasebenzisa i-automation ukwenza lula ukuhlela isikhathi. Uhlelo manje lucabangela ngokuzenzakalelayo izici ezifana nokutholakala kodokotela, uhlobo lwenqubo kanye nezintandokazi zesiguli, ukunciphisa izikhathi zokulinda nokuthuthukisa ukwaneliseka kwesiguli.
- Ukuhweba okudayisa: Uchungechunge lwezitolo olusebenzisa i-automation kunqubo yalo yokubuyisela. Amabhothi manje aphatha iningi lenqubo, kusukela ekuqinisekisweni kwamarisidi kuya ekubuyekezweni kwempahla nokucubungula ukubuyiselwa kwemali, okunciphisa kakhulu isikhathi sokucubungula.
- Imboni yokukhiqiza: Inkampani ekhiqizayo izenzele inqubo yokuphatha abahlinzeki bayo. Amabhothi manje aphethe imisebenzi efana nokuhlola ukusebenza kwabahlinzeki, ukuxoxisana ngenkontileka nokuphathwa kwenkokhelo, ukuthuthukisa ukusebenza kahle kanye nokunciphisa izindleko ze-supply chain.
- Umshwalense: Inkampani yomshwalense isebenzise i-automation kunqubo yayo yezimangalo. Manje ama-bots aphatha ukufakwa kwezimangalo zokuqala, ukuqinisekiswa kwenqubomgomo kanye nokwabelwa kwabalungisi, okusheshisa kakhulu inqubo yokuxazulula izimangalo.
Lezi zimo zibonisa ukuthi i-automation ingashintsha kanjani izinqubo zokuphatha ezimbonini eziningi. Kodwa-ke, kubalulekile ukukhumbula ukuthi i-automation ayisona isisombululo somlingo. Kudinga ukuhlela ngokucophelela, ukuqaliswa ngokucophelela kanye nokuphathwa okuqhubekayo ukuze kuqinisekiswe impumelelo yakho.
Ngaphezu kwalokho, i-automation ayigcini nje ngokushintsha umsebenzi womuntu. Okungcono kakhulu, i-automation ikhulisa amakhono abantu, ivumela abasebenzi ukuthi bagxile emisebenzini edinga ubuhlakani, uzwela, nokucabanga kwamasu. Esikhathini esizayo sekhompuyutha yokuphatha, abantu nemishini izosebenza ngokuya ngokuhambisana, ngayinye inikele ngamandla abo ahlukile ukudala izinqubo ezisebenza kahle nezisebenza ngempumelelo.
Ikusasa Lekhompyutha Yokuphatha
Njengoba sibhekela kwikusasa ledijithali elikhulayo, i-IT yokuphatha ithuthuka ngokushesha. Ubuchwepheshe obusha buchaza kabusha indlela izinkampani eziphatha ngayo imisebenzi yazo futhi zenze izinqumo. Ake sibheke amanye amathrendi akha ikusasa le-IT engemuva.
Ubuhlakani bokwenziwa nokufunda komshini ekuphatheni
I-Artificial Intelligence (AI) nokufunda komshini (ML) kuguqula i-IT yasehhovisi ngezindlela ebesingazicabanga ngaphambilini. Nazi ezinye izindawo ezibalulekile lapho lobu buchwepheshe bunomthelela omkhulu:
- Izibalo zokubikezela ezithuthukileAma-algorithms e-ML angahlaziya inani elikhulu ledatha yomlando ukuze abikezele amathrendi esikhathi esizayo ngokunemba okumangalisayo. Lokhu kungasiza ezindaweni ezifana nokubikezela ukuthengiswa, ukuphathwa kwempahla, kanye nokuhlelwa kwezinsiza.
- Abasizi ababonakalayo bemisebenzi yokuphatha: Ama-chatbots anamandla e-AI avela ngokushesha. Ngokuzayo, bangakwazi ukusingatha inqwaba yemisebenzi yokuphatha, kusukela ekuhleleni imihlangano ukuya ekuphenduleni imibuzo yabasebenzi mayelana nezinqubomgomo zenkampani.
- Ukuzenzakalela kwengqondo: Ngokungafani ne-RPA evamile, i-cognitive automation ingaphatha imisebenzi edinga ukwahlulela nokwenza izinqumo. Isibonelo, ungabuyekeza futhi uvumele izicelo zezindleko ngokusekelwe kuzinqubomgomo zenkampani kanye nomlando wesisebenzi.
- Ukwenza ngokwezifiso esikalini: I-AI ivumela amabhizinisi ukuthi enze kube ngokwakho ukusebenzisana kwawo namakhasimende nabasebenzi ezingeni elingakaze libonwe. Lokhu kungase kubonakale ezinhlelweni zokuncoma eziyinkimbinkimbi kakhulu noma ezinhlelweni zokuthuthukiswa kochwepheshe ezizimele.
- Ukutholwa okungaqondakali nokuvimbela ukukhwabanisa: Ama-algorithms e-ML angakwazi ukuhlonza amaphethini angajwayelekile kudatha angabonisa ukukhwabanisa noma amaphutha, ngokushesha kakhulu nangokunembe kakhudlwana kunezindlela ezivamile.
I-Blockchain kanye nomthelela wayo ezinkambisweni zokuphatha
Nakuba ngokuvamile kuhlotshaniswa ne-cryptocurrencies, ubuchwepheshe be-blockchain bunamandla okuguqula izici eziningana ze-IT yokuphatha:
- Izinkontileka ezihlakaniphile: Lezi zinkontileka ezizenzelayo zingenza izinqubo eziningi zokuphatha ngokuzenzakalela, kusukela ekuphathweni kwe-supply chain kuya ku-payroll. Isibonelo, inkontileka ehlakaniphile ingakhulula ngokuzenzakalelayo inkokhelo kumnikezeli uma ukulethwa kwezimpahla sekuqinisekisiwe.
- Ukucwaningwa kwamabhuku nokuhambisana:Imvelo engaguquki nesobala ye-blockchain ingenza kube lula kakhulu izinqubo zokuhlola futhi iqinisekise ukuthotshelwa kwemithetho. Okwenziwayo ngakunye kuzorekhodwa unomphela futhi ngokungaguquki.
- ukuphathwa kobunikazi: I-Blockchain inganikeza indlela ephephile nephumelelayo yokuphatha ubunikazi bedijithali, okungaba nomthelela omkhulu ekulawuleni ukufinyelela nokuphepha ezindaweni zamabhizinisi.
- Izinkokhelo ezinqamula emingceleni: Ezinkampanini ezinomsebenzi wamazwe ngamazwe, i-blockchain ingasiza ukudluliselwa kwemali okusheshayo nokushibhile phakathi kwamazwe.
- Ukulandeleka ku-supply chainI-Blockchain ingahlinzeka ngokubonakala okungakaze kubonwe ochungechungeni lokunikezela, okuvumela izinkampani ukuthi zilandelele imikhiqizo ukusuka emthonjeni wazo kuye kumthengi wokugcina.
Lobu buchwepheshe obusafufusa buthembisa ukuyisa ukusebenza kahle nokunemba kwekhompuyutha yokuphatha kumazinga amasha. Nokho, ziphinde zibe nezinselele ezinkulu. Izinkampani kuzodingeka zizulazule ezindabeni zokuziphatha ezihlobene ne-AI, ziqinisekise ukuvikeleka kwedatha nobumfihlo, futhi zilawule ukushintshwa kwabasebenzi njengoba imisebenzi ethile izenzakalela.
Ngaphezu kwalokho, ukuqaliswa ngempumelelo kwalobu buchwepheshe kuzodinga hhayi nje ukutshalwa kwezimali kwingqalasizinda yezobuchwepheshe, kodwa nasekuthuthukisweni kwamakhono amasha kubasebenzi. Ochwepheshe be-IT bokuphatha besikhathi esizayo bazodinga ukuhlanganisa ulwazi lobuchwepheshe namakhono athambile njengokucabanga okujulile nokuxazulula izinkinga zokudala.
Isiphetho: Sibheke Ekuphathweni Kwedijithali Okudidiyelwe
Kuso sonke lesi sihloko, sihlole izici eziningi ze-IT yasehhovisi lesimanjemanje, kusukela ezinhlelweni ze-ERP kanye ne-CRM kuya ekuhlaziyweni kwedatha, ukuphepha kwe-cyber, ifu, kanye nobuchwepheshe obusafufusa obufana ne-AI ne-blockchain. Yiziphi iziphetho esingafinyelela kuzo kukho konke lokhu?
- Ukuhlanganisa kuyisihluthulelo:Ikusasa le-IT yokuphatha aliphathelene namathuluzi ahlukene, kodwa mayelana nezinhlelo ezihlanganiswe ngokugcwele ezivumela ukugeleza kolwazi okungenazihibe kuyo yonke inhlangano.
- Ukuzenzakalela akunakugwenywa: Noma ngabe nge-RPA, AI noma i-blockchain, i inqubo okuzenzakalelayo ezokuphatha zizoqhubeka nokuthuthuka. Izinkampani ezihlulekayo ukulungisa ubungozi bokushiywa ngemuva.
- Idatha ingamafutha amasha: Ikhono lokuqoqa, ukuhlaziya nokwenza idatha liba inzuzo ebalulekile yokuncintisana ngokushesha.
- Ezokuphepha ziwukukhathazeka njalo: Njengoba amabhizinisi eba edijithali kakhulu, ukuphepha kwe-inthanethi kufanele kube okuhamba phambili.
- Ifu imanje nekusasaUkuvumelana nezimo nokuqina okunikezwa ifu kuyenza ibe inketho ekhangayo ezinkampanini zabo bonke osayizi.
- Ukuzivumelanisa nezimo kubalulekile: Njengoba ubuchwepheshe buthuthuka ngokushesha, amabhizinisi kumele asheshe futhi azimisele ukusebenzisa amathuluzi nezinqubo ezintsha.
- Isici somuntu sihlala sibalulekile: Naphezu kwayo yonke inqubekelaphambili yezobuchwepheshe, ukwahlulela komuntu, ukusungula izinto nokuzwelana kuhlala kubalulekile ekhompyutheni yokuphatha.
Ekugcineni, inhloso ye-IT yasehhovisi lesimanje ukwakha ibhizinisi elishesha kakhulu, elisebenza kahle, neligxile kumakhasimende. Izinhlangano ezingasebenzisa lobu buchwepheshe ngempumelelo zizoba sesimweni esihle sokuchuma endaweni yebhizinisi ekhulayo kanye nedijithali yesikhathi esizayo.
Okuqukethwe
- Isingeniso se-Administrative Informatics
- Ukuvela kwe-Administrative Computing
- Izingxenye Ezibalulekile Zekhompyutha Yokuphatha
- I-Enterprise Resource Planning (ERP)
- Ukuphathwa Kobudlelwano Bekhasimende (CRM)
- I-Business Intelligence kanye ne-Data Analytics
- Ukuphepha Kwekhompyutha Endaweni Yebhizinisi
- I-Cloud kanye ne-Administrative Computing
- Ukuzenzakalela Kwezinqubo Zokuphatha
- Ikusasa Lekhompyutha Yokuphatha
- Isiphetho: Sibheke Ekuphathweni Kwedijithali Okudidiyelwe