- Ideski losizo liwumugqa wokuqala wosekelo lwe-IT wokuxazulula izinkinga zobuchwepheshe.
- Izisebenzi zedeski losizo zinikeza usizo ngehadiwe, isofthiwe, nama-akhawunti abasebenzisi.
- Ukuqeqesha iqembu lakho nokusebenzisa isofthiwe ekhethekile kuthuthukisa ukusebenza kahle kwesevisi.
- Ukunikeza isevisi yamakhasimende ehlukile kuyisihluthulelo sokwaneliseka komsebenzisi.
Ideski losizo liwumugqa wokuqala wosekelo wabasebenzisi lapho benenkinga noma isigameko nge-IT yabo. Abasebenzi bedeski losizo bangaphinda babizwe ngabamele isevisi yamakhasimende. Imisebenzi yesisebenzi sedeski losizo iyahlukahluka kuye ngenkampani ngenkampani. Ngokuvamile, ideski losizo lihlinzeka ngosizo lobuchwepheshe oluyisisekelo futhi liphendule imibuzo mayelana nendlela yokusebenzisa izinhlelo, izingxenyekazi zekhompuyutha, nesofthiwe. Izisebenzi zedeski losizo zingahlinzeka ngosizo lwefoni kumakhasimende afisa ukukhansela isevisi yawo. Bangakwazi futhi ukusiza amakhasimende axazulule izinkinga ngokuthenga kwangaphambilini noma abhalisele amasevisi amasha.
Ideski Losizo: I-IT Front ezinkampanini
Umugqa wokuqala wokusekela
Ideski losizo liwumugqa wokuqala wosekelo wabasebenzisi uma benenkinga noma isigameko ngezinhlelo zabo zekhompyutha. Abasebenzi bedeski losizo bahlinzeka ngosizo lobuchwepheshe oluyisisekelo futhi baphendule imibuzo mayelana nokusebenzisa izinhlelo, ihadiwe, nesoftware.
Ngokungeziwe ekunikezeni usekelo ngefoni noma ngengxoxo, amanye amadeski osizo anikeza isofthiwe yesilawuli kude ukuze bakwazi ukufinyelela ikhompuyutha yakho bekude futhi bakuxazululele izinkinga.
Abamele isevisi yamakhasimende.
- Isevisi yekhasimende yigama elibanzi elihlanganisa ideski losizo.
- Ideski losizo liyi-subset yesevisi yamakhasimende; Ayifani nenkonzo yamakhasimende ngokujwayelekile.
- Amadeski osizo ayimisebenzi ethile ngaphakathi kweminye iminyango, njenge-IT (ukwaziswa kwesimanje) noma i-HR (izinsiza zabantu).
Imisebenzi yeDeski Losizo iyahlukahluka ngenkampani.
Imisebenzi yesisebenzi sedeski losizo iyahlukahluka kuye ngenkampani ngenkampani. Abasebenzi bedeski losizo bangabizwa ngabamele isevisi yamakhasimende noma ama-CSR. Bangakwazi futhi ukusingatha izinkinga zokukhokha nokuphathwa kwe-akhawunti, okuhlanganisa ukukhanselwa kwesevisi kanye nenkontileka yamasevisi amasha.
Kwezinye izimo, lezi zikhundla zizodinga ukuthi isisebenzi siphathe ukwesekwa kobuchwepheshe ngocingo noma ngezinhlelo zokuxoxa ezifana ne-Skype noma i-Google Hangouts. Lokhu kusho ukuthi kufanele ujwayelane namakhono ayisisekelo ekhompiyutha futhi ukwazi ukuxazulula izinkinga egameni lamaklayenti adinga usizo ngamakhompyutha awo noma ezinye izinto zikagesi (njengama-smartphone).
Ngokuvamile, ideski losizo lihlinzeka ngosizo lobuchwepheshe oluyisisekelo futhi liphendule imibuzo mayelana nendlela yokusebenzisa izinhlelo, izingxenyekazi zekhompuyutha, nesofthiwe.
Ideski losizo liwumugqa wokuqala wesevisi yamakhasimende kumabhizinisi amaningi. Ngokuvamile zenziwe ngabantu abanolwazi lwezobuchwepheshe abakwazi ukuphendula imibuzo eyisisekelo mayelana nokusetshenziswa kwezinhlelo, i-hardware kanye nesofthiwe. Bangakwazi futhi ukunikeza ulwazi lokuthi ungazixazulula kanjani izinkinga ngokuthenga kwangaphambilini noma ubhalisele amasevisi amasha.
Njengomsebenzi wedeski losizo, ungacelwa ukuthi unikeze usizo lwefoni kumakhasimende afisa ukukhansela isevisi yawo. Kungaba isimo esinzima kuzo zombili izinhlangothi, njengoba ikhasimende livame ukuzizwa lithukuthele futhi likhashelwe, kuyilapho isisebenzi kufanele sihlale sizolile futhi sisebenzisa ubuhlakani ukuze sixazulule inkinga.
Izisebenzi zedeski losizo zisiza amakhasimende ngokuthenga kwangaphambilini noma ziwabhalisele amasevisi amasha. Angase acelwe ukuthi axazulule izinkinga zokukhokha, asize ngama-akhawunti aku-inthanethi futhi asethe kabusha amagama ayimfihlo, noma asize amakhasimende akhe ama-akhawunti e-imeyili uma engakabi nawo.
Izikhundla zeDeski Losizo zibalulekile ekugcineni i-IT yenkampani yakho isebenza kahle.
Izikhundla zeDeski Losizo zibalulekile ekugcineni i-IT yenkampani yakho isebenza kahle. Njengephuzu lokuqala lokuxhumana labasebenzisi lapho benenkinga noma benenkinga ngamasistimu abo ekhompuyutha, abasebenzi beDeski Losizo baziwa nangokuthi abamele isevisi yamakhasimende. Kumelwe bakwazi ukuxazulula izinkinga zobuchwepheshe ngokushesha nangempumelelo, kuyilapho begcina isimo sengqondo sobungane nesiwusizo, okungase kube nzima lapho sisebenzelana namakhasimende akhungathekile.
Amathiphu edeski losizo eliyimpumelelo
Ukuze ideski losizo le-IT lisebenze kahle futhi linikeze izixazululo ezisebenzayo kubasebenzisi, amanye amathiphu anconyiwe angalandelwa:
Dala inqubo yokuphatha izehlakalo
Lokhu kuvumela ithimba losekelo ledeski losizo ukuthi liphathe izinkinga zabasebenzisi ngendlela ehleleke kakhulu nangendlela esebenza ngempumelelo.
Ukusebenzisa isofthiwe yokuphatha ideski losizo
Ukuba nethuluzi lesofthiwe elivumela ukulandelela okuningiliziwe kwezigameko, abasebenzisi, isimo sesigameko, ukusebenza kwemishini, nokuxazulula izinkinga kungenza ukuphathwa kwesigameko kube lula.
Qeqesha ithimba labasekeli
Kubalulekile ukuthi abasebenzi bedeski losizo babe nolwazi namakhono adingekayo ukubhekana nokuxazulula izinkinga zabasebenzisi. Ukuqeqeshwa kungaba ngendlela yama-workshops, izifundo eziku-inthanethi noma izingqungquthela.
Zibekele imigomo namamethrikhi
Ukuchaza imigomo ecacile nokulinganisa ukusebenza kweqembu ekuxazululeni izinkinga zabasebenzisi kungakhomba futhi kuxazulule izinkinga ezingaba khona.
Nikeza isisekelo solwazi
Ukudala isisekelo solwazi esibhala izindaba ezivamile nezisombululo kunciphisa isikhathi abasebenzisi okufanele balinde ngaso isisombululo futhi kungasiza ukuqeqesha abasebenzi abasekela ideski losizo.
Nikeza isevisi yamakhasimende enhle
Kuhlale kubalulekile ukunikeza abasebenzisi isevisi yamakhasimende enhle kakhulu. Ukugcina isimo sengqondo esinobungane, sobuchwepheshe nesiwusizo kungasiza ukuqinisekisa ukuthi abasebenzisi banelisekile ngesevisi ehlinzekwa ideski lakho losizo.
Ngokulandela lawa macebiso, kungenzeka ukuthuthukisa ukusebenza kahle kanye nekhwalithi yesevisi ehlinzekwa yideski losizo le-IT futhi unikeze izixazululo ezisebenzayo kubasebenzisi.
Isiphetho: Ideski Losizo: I-IT Front ezinkampanini
Izisebenzi zedeski losizo ziwumugqa wokuqala wosekelo lwe-IT yenkampani yakho. Banomthwalo wemfanelo wokusiza amakhasimende nganoma yiziphi izinkinga okungenzeka abe nazo ngamakhompyutha awo namanye amadivaysi. Uma ufuna umsebenzi wokusiza amakhasimende odinga ukusebenzisana kwabantu okuncane kuneminye imisebenzi efana nezikhungo zezingcingo noma ukuthengisa, cabanga ukufaka isicelo salesi sikhundla.