Izinyathelo Ezibalulekile Eziyi-10: Kuyini Ukulawulwa Kwedatha Futhi Kungani Kubalulekile?

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Kuyini Ukulawulwa Kwedatha?

Ukulawulwa kwedatha isethi yezinqubo, izinqubomgomo, izindima, amazinga namamethrikhi aqinisekisa ukusetshenziswa ngempumelelo nangempumelelo kolwazi enhlanganweni. Idlula ukuphathwa kwedatha okulula; kuhlanganisa ukusungula uhlaka olubanzi lokulawula, ukuvikela nokuthuthukisa inani lezimpahla zedatha.

Empeleni, ukuphathwa kwedatha wuhlelo lwezinzwa olumaphakathi lokuphathwa kolwazi enkampanini. Ihlanganisa indlela idatha eqoqwa ngayo, igcinwe, icutshungulwe, futhi isetshenziswe ngayo yonke inhlangano. Kodwa kungani ibaluleke kangaka? Hhayi-ke, cabanga ngenkampani lapho kungekho muntu owazi khona ukuthi iluphi ulwazi, lapho lugcinwa khona, noma ukuthi kufanele lusetshenziswe kanjani. Kungaba isiphithiphithi, akunjalo?

Ukulawulwa kwedatha kuxazulula lezi zinkinga ngokusungula ukucaca nokuhleleka. Ichaza ukuthi ubani ongathatha ziphi izenzo, kuyiphi idatha, kuziphi izimo futhi esebenzisa ziphi izindlela. Kufana nokuba nemanyuwali enemininingwane yokuphatha enye yezimpahla ezibaluleke kakhulu zenhlangano yakho: ulwazi.

Kodwa qaphela, akukhona nje ukubeka imithetho nemingcele. Ukulawulwa kwedatha okuhle futhi kuqinisekisa ukuthi idatha iyatholakala kulabo abayidingayo, lapho beyidinga, ngaleyo ndlela kugqugquzele ukusungulwa kanye nokwenziwa kwezinqumo okusekelwe ebufakazini.

Izisekelo Zokulawulwa Kwedatha

Ukuze uqonde ngempela ukuthi ukulawulwa kwedatha kuyini , kubalulekile ukujwayelana nezisekelo zayo. Lezi zinsika zisekela lonke uhlaka lwesu lokuphatha eliphumelelayo.

Izimiso eziyisisekelo

1. Ikhwalithi yedatha: Qinisekisa ukuthi idatha inembile, iphelele futhi ayiguquki.
2. Ukutholakala: Qinisekisa ukuthi idatha iyatholakala kulabo abayidingayo, uma beyidinga.
3. Ukuphepha: Vikela idatha ekufinyeleleni okungagunyaziwe nokwephulwa kwezokuphepha.
4. Ukuhambisana: Qinisekisa ukuthi ukuphathwa kwedatha kuthobela imithetho nezinqubomgomo ezisebenzayo.
5. Ukuphawula: Gcina ukutholakala kwedatha ecacile nokusebenzisa kuyo yonke inhlangano.

Izinjongo Eziyinhloko

• Ukukhulisa inani ledatha: Ukuguqula idatha ibe yimpahla yamasu eqhuba ukuthathwa kwezinqumo nokusungula izinto ezintsha.
• Nciphisa izingozi: Yehlisa ubungozi obuhlobene nokungaphathwa kahle kwedatha, njengokuphulwa kobumfihlo noma ukungathobeli imithetho.
• Hlela izinqubo: Dala izinqubo ezingaguquki zokuphathwa kwedatha kuyo yonke inhlangano.
• Khulisa ukusebenzisana: Thuthukisa isiko lokwabelana nokusebenzisa idatha ngokuzibophezela kuyo yonke iminyango.

Lezi zimiso aziyona nje inkolelo-mbono; ziyisisekelo lapho kwakhiwe khona isu eliqinile lokuphathwa kwedatha . Isibonelo, ngokolwazi lwami lokusebenza nesikhungo sezezimali esiphakathi nendawo, ukusebenzisa lezi zimiso kwaholela ekunciphiseni kwamaphutha okubika ngo-30% kanye nokwanda kwama-25% ekusebenzeni kahle ezinyangeni eziyisithupha nje.

Isihluthulelo ukuqonda ukuthi ukuphathwa kwedatha akuyona iphrojekthi eyenzeka kanye kuphela, kodwa ushintsho oluqhubekayo lwesiko. Kudinga ukuzibophezela kusukela kubaphathi abaphezulu kuya kubo bonke abasebenzi abaphatha idatha nsuku zonke.

Izingxenye Ezibalulekile Zokulawulwa Kwedatha

Manje njengoba sesisungule isisekelo, ake sihlolisise izingxenye ezibalulekile ezenza ukuphathwa kwedatha kuphile . Lezi zinto zifana nezingcezu zephazili; uma zihlanganiswa kahle, zakha isithombe esicacile nesisebenzayo sendlela idatha okufanele iphathwe ngayo enhlanganweni.

Izinqubomgomo Nezinqubo

Izinqubomgomo nezinqubo ziwumgogodla wokuphathwa kwedatha . Zichaza imithetho yomdlalo nokuthi imisebenzi ehlobene nedatha kufanele yenziwe kanjani.

• Izinqubomgomo zekhwalithi yedatha: Basungula izindinganiso zokunemba kwedatha, ubuqotho nokungaguquguquki.
• Izinqubo zokuphatha idatha: Anikeza imininingwane yokuthi idatha kufanele iqoqwe, igcinwe, icutshungulwe futhi isuswe kanjani.
• Imihlahlandlela yokuhlukaniswa kwedatha: Bahlukanisa idatha ngokuya ngokuzwela kwayo kanye nenani enhlanganweni.

Isibonelo, inqubomgomo ingase inqume ukuthi yonke idatha yomuntu siqu yekhasimende kufanele ibethelwe lapho iphumule futhi isendleleni. Inqubo ehlotshaniswa nayo izochaza ngqo ukuthi kufakwa kanjani futhi kuqinisekiswe kanjani lokhu kubethela.

Izindima Nezibopho

Ukuphathwa kwedatha okuphumelelayo kudinga isakhiwo esicacile esichaza ukuthi ubani owenza ini. Ezinye izindima ezibalulekile zifaka:

• Isikhulu Esiphezulu Sedatha (CDO): Ihola isu ledatha lenhlangano.
• Abaphathi Bedatha: Inesibopho sekhwalithi nokusetshenziswa kwamasethi edatha ethile.
• Abagcini Bedatha: Baphatha ukugcinwa nokuvikeleka kobuchwepheshe kwedatha.
• Abasebenzisi Bedatha: Basebenzisa futhi basebenzise idatha emisebenzini yabo yansuku zonke.

Kubalulekile ukuthi lezi zindima zingagcini nje ngokuba khona ephepheni, kodwa zihlanganiswe nesakhiwo senhlangano esinegunya langempela kanye nezibopho ezicacile.

Ubuchwepheshe Namathuluzi

Ubuchwepheshe buyindlela evumela ukuphathwa kwedatha okuphumelelayo nokungakhuliswa kwenzeke . Amanye amathuluzi abalulekile afaka:

• Amasistimu okuphatha imethadatha: Benza ikhathalogi futhi bachaze idatha etholakalayo enhlanganweni.
• Amathuluzi ekhwalithi yedatha: Qaphela futhi uthuthukise ukunemba kwedatha nokuvumelana.
• Izinkundla zokuphatha idatha: Banikeza ukubuka okumaphakathi nokulawula amafa edatha.

Isibonelo, ipulatifomu yokuphathwa kwedatha ingenza ngokuzenzakalelayo ukuphoqelelwa kwezinqubomgomo zokugcina idatha, iqinisekise ukuthi ulwazi luyasuswa uma lungasadingeki, ngaleyo ndlela kulandelwe imithetho efana ne-GDPR.

Ukuqaliswa ngempumelelo kwalezi zingxenye akuwona umsebenzi olula. Kudinga indlela ephelele kanye nokuzibophezela kwesikhathi eside. Ngokuhlangenwe nakho kwami, izinhlangano ezikwazi ukuhlanganisa lezi zakhi zibona imiphumela ebonakalayo. Inkampani yokudayisa engisebenze nayo ikwazile ukunciphisa isikhathi sokwethula imikhiqizo emisha ngo-20% ngenxa yokuphatha okungcono nokufinyeleleka kwedatha yemakethe nekhasimende.

Okubalulekile ukuqala ngezinhloso ezicacile, ezifinyelelekayo futhi wakhele empumelelweni yokuqala. Akukhona mayelana nokuqalisa yonke into ngesikhathi esisodwa, kodwa mayelana nokudala isisekelo esiqinile futhi kancane kancane sandise.

Izinzuzo Zokubusa Kwedatha Okuphumelelayo

Ukusebenzisa isu lokuphatha idatha akukhona nje ukuhambisana nemithetho noma ukulandela izitayela; izinzuzo ezibonakalayo eziletha enhlanganweni zinkulu futhi zinezici eziningi. Ake sibheke kabanzi ukuthi ukuphathwa kwedatha okuphethwe kahle kungaliguqula kanjani ibhizinisi lakho.

Ukwenziwa Kwezinqumo Okuthuthukisiwe

Enye yezinzuzo ezibaluleke kakhulu zokuphathwa kwedatha umthelela wayo ekwenzeni izinqumo. Ngedatha ethembekile nefinyelelekayo:

• Abaphathi bangasekela amasu abo olwazini olunembile nolwakamuva.
• Amaqembu asebenzayo angaphendula ngokushesha kakhulu ezinguqukweni zemakethe.
• Izibikezelo nokuhlaziya kuba okuthembeke kakhulu, kunciphisa ubungozi bezinqumo ezingalungile.

Isibonelo, uchungechunge lwesuphamakethe engisebenze nalo lukwazile ukuthuthukisa i-inventory yalo futhi lwehlisa imfucuza ngo-15% ngenxa yezinqumo ezisekelwe kudatha yekhwalithi ephezulu yamaphethini okuthenga kwamakhasimende.

Ukuthobela okuvamile

Ezweni elilawulwa kakhulu, ikakhulukazi maqondana nokuvikelwa kwedatha, ukuphathwa kwedatha kudlala indima ebalulekile:

• Isiza ukuthobela imithetho efana ne-GDPR, CCPA, noma i-HIPAA.
• Yehlisa ubungozi bezinhlawulo nezinhlawulo zokungathobeli.
• Ithuthukisa ukusabela ekucwaningweni kwamabhuku kanye nezicelo zokulawula.

Icala elithakazelisayo kwakuyileso sesikhungo sezezimali, ngenxa yohlelo lwaso oluqinile lokuphathwa kwedatha , esakwazi ukuphendula ekuhlolweni kwemithetho ngesigamu sesikhathi esasivame ukusithatha, sigwema izinhlawulo ezingaba khona futhi sithuthukisa idumela laso kubalawuli.

Ukusebenza kahle

Ukuphathwa kwedatha akukhona nje ukulawula, kodwa futhi kusebenza kahle:

• Susa ukuphindaphinda komzamo ekuqoqweni nasekulungisweni kwedatha.
• Yehlisa isikhathi esichithwa kuseshwa kanye nokuqinisekisa ulwazi.
• Thuthukisa ukusebenzisana kweminyango eminingi ngokusungula “ulimi oluvamile” lwedatha.

Inkampani ekhiqizayo ikwazile ukunciphisa izikhathi zayo zokukhiqiza ngo-10% ngokumane ithuthukise ikhwalithi nokufinyeleleka kwempahla yayo kanye nedatha yokukhiqiza.

Ukuqamba Okusha kanye Nenzuzo Yokuncintisana

Mhlawumbe enye yezinzuzo ezingacacile kodwa ezinomthelela omkhulu yindlela ukuphathwa kwedatha okuqhuba ngayo ukusungula izinto ezintsha:

• Isiza ukukhonjwa kwamathuba emakethe amasha.
• Ivumela ukwenziwa kube ngokwakho okunempumelelo kakhudlwana kwemikhiqizo namasevisi.
• Sheshisa ukuthuthukiswa komkhiqizo omusha ngokunikeza imininingwane esheshayo, enembe kakhudlwana.

Ngizibonele mathupha ukuthi inkampani entsha yezobuchwepheshe ikwazile kanjani ukwethula umkhiqizo wayo emakethe izinyanga ezintathu ngaphambi kwesikhathi esibekiwe ngenxa yobuchule obuhlinzekwa uhlelo lwayo lokuphatha idatha.

Ukwaneliseka Kwekhasimende Okuthuthukisiwe

Okokugcina, asikwazi ukukhohlwa umthelela kulwazi lwamakhasimende futhi ngenxa yalokho ekwanelisekeni kwamakhasimende:

• Izinsizakalo ezenzelwe wena kakhulu ngenxa yokuqonda kangcono iklayenti.
• Ukuxazulula inkinga ngokushesha ngokuba nokufinyelela okusheshayo olwazini olufanele.
• Ukuzethemba okukhulu kwamakhasimende ekuvikelweni kwedatha yabo yomuntu siqu.

Inkampani yezokuxhumana ikwazile ukwenyusa i-NPS (Net Promoter Score) yayo ngamaphuzu angama-20 onyakeni owodwa nje, ikakhulukazi ngenxa yokuthuthukiswa kwenkonzo yamakhasimende eqhutshwa ukuphathwa okungcono kwedatha.

Lezi zinzuzo azilona ithiyori; Lena imiphumela yangempela engiyibone ezinhlanganweni ezithathele ukulawulwa kwedatha njengento ebalulekile. Okubalulekile ukubuka ukuphathwa kwedatha hhayi njengezindleko noma isibopho, kodwa njengotshalomali olunesu olungaqhuba ukukhula nokusebenza kahle kuzo zonke izici zebhizinisi.

Izinselelo Ekusetshenzisweni Kokulawulwa Kwedatha

Naphezu kwezinzuzo eziningi, ukusebenzisa isu lokuphatha idatha akuzona izinselelo zalo. Ukuqonda lezi zingqinamba kubalulekile ekuzinqobeni nasekufinyeleleni ekusetshenzisweni ngempumelelo. Ngokusekelwe kokuhlangenwe nakho kwami ​​​​kokusebenza nezinhlangano ezahlukahlukene, nazi ezinye zezinselelo ezivame kakhulu nokuthi ngingazisingatha kanjani.

Ukumelana Nokushintsha

Esinye sezithiyo ezinkulu ukumelana kwabantu ngokwemvelo noshintsho. Ukuphathwa kwedatha kuvame ukuhilela izinqubo ezintsha kanye nemithwalo yemfanelo engabhekwa njengomthwalo owengeziwe.

Indlela yokubhekana nayo:

Xhumana ngokusobala ngezinzuzo kuwo wonke amazinga enhlangano.

• Bandakanya abasebenzi ohlelweni lokuklama nokuqaliswa.
• Nikeza ukuqeqeshwa okufanele nokusekelwa okuqhubekayo.

Enkampanini yezinsizakalo zezezimali, sisebenzise uhlelo “lwenxusa ledatha” lapho abasebenzi beminyango ehlukene besebenza njengezixhumanisi, belungiselela ukutholwa nokuqoqa impendulo. Lokhu kunciphisa kakhulu ukumelana kokuqala.

Ukuxaka Kwezobuchwepheshe

Ingqalasizinda ye-IT ekhona ingase ingakulungeli ukusekela ukuphathwa kwedatha okuphumelelayo , ikakhulukazi ezinhlanganweni ezinezinhlelo ezindala.

Indlela yokubhekana nayo:

• Yenza ucwaningo olunzulu lwengqalasizinda yamanje.
• Yakha uhlelo lwesimanje olunezigaba.
• Cabangela izixazululo zamafu ezinikeza ukuguquguquka okukhulu nokuqina.

Ngisebenze nenkampani ekhiqizayo ekhethe ukusebenzisa inhlanganisela, igcina amanye amasistimu ekhona ngenkathi ithuthela ezixazululweni zamafu kancane kancane. Lokhu kwabavumela ukuthi baqhubekele phambili ngaphandle kokuphazamisa ukusebenza okubucayi.

Izindleko zokuqalisa

Ukutshalwa kwezimali kokuqala kwezobuchwepheshe, ukuqeqeshwa kanye nabasebenzi abengeziwe kungaba okubalulekile, okungase kuvimbe izinhlangano ezithile.

Indlela yokubhekana nayo:

• Yakha icala lebhizinisi eliqinile elibonisa i-ROI yesikhathi eside.
• Sebenzisa ngezigaba, uqale ngamaphrojekthi okulinga abonisa inani ngokushesha.
• Bheka amathuba okuthuthukisa izindleko ezinqubweni ezikhona ukuphathwa kwedatha ingathuthuka.

Ibhizinisi elisha le-e-commerce engabambisana nalo likwazile ukuxhasa uhlelo lwalo lokuphathwa kwedatha ngokonga okudalwe ukunciphisa amaphutha e-oda nokuthuthukisa ukuphathwa kwempahla.

Ukungabi Namakhono Nesipiliyoni

Izinhlangano eziningi azinabo abasebenzi abanamakhono adingekayo ukuze kuqaliswe futhi kugcinwe uhlelo lokuphathwa kwedatha oluphumelelayo .

Indlela yokubhekana nayo:

• Faka imali ezinhlelweni zokuqeqesha nokuthuthukisa abasebenzi abakhona.
• Cabangela ukuqasha ochwepheshe bangaphandle noma abaxhumanisi ukuze uqondise ukusetshenziswa kokuqala.
• Gqugquzela isiko lokufunda okuqhubekayo mayelana nokuphathwa kwedatha.

Ngokuhlangenwe nakho kwami ​​​​nenkampani ethengisa izinto ezimaphakathi, sisebenzise uhlelo lwangaphakathi "lwesikole sedatha" olungathuthukisanga nje amakhono eqembu, kodwa futhi sandise ukugcinwa kwabasebenzi ngokunikeza amathuba okukhula kwemisebenzi.

Ukuqondanisa Nezinjongo Zebhizinisi

Ngezinye izikhathi, izinhlelo zokuphathwa kwedatha zibhekwa njengezingaxhumene nezinhloso zebhizinisi eziyinhloko, okungaholela ekuntulekeni kokusekelwa okuvela kubaphathi abaphezulu.

Indlela yokubhekana nayo:

• Xhumanisa ngokusobala izinhlelo ze ukuphathwa kwedatha nama-KPI enkampani kanye nezinjongo zamasu.
• Dala amamethrikhi athile abonisa umthelela we- ukuphathwa kwedatha emiphumeleni yebhizinisi.
• Bandakanya abaholi bamabhizinisi ekwakhiweni nasekwengameleni kohlelo lokulawula idatha.

Ngikhumbula icala enkampanini yezokuthutha lapho sasivumelanisa khona isinyathelo ngasinye sokuphathwa kwedatha nomgomo othize wokuthuthukisa ukusebenza. Lokhu akugcini nje ngokuqinisekisa ukwesekwa okuqhubekayo kokuphathwa kodwa futhi kwasiza ekulinganiseni impumelelo yohlelo.

Ukugcinwa Kwesikhathi Eside

Izinhlangano eziningi ziwubukela phansi umzamo odingekayo ukuze kugcinwe uhlelo olusebenzayo lokulawula idatha ngokuhamba kwesikhathi.

Indlela yokubhekana nayo:

• Sungula izinqubo ezicacile zokubuyekezwa ngezikhathi ezithile kanye nokubuyekeza izinqubomgomo nezinqubo.
• Sebenzisa amathuluzi ezishintshayo ukuze unciphise umthwalo wokulungisa mathupha.
• Dala ikomidi lokuphatha idatha ukuze liqondise ukuvela okuqhubekayo kohlelo.

Inkampani yezinsizakalo ze-B2B engisebenze nayo isebenzise “ideshibhodi yokuphatha” eyayiqapha ngokuzenzakalelayo ukubambelela kwenqubomgomo futhi yaxwayisa ngezindawo ezidinga ukunakwa, okwenza ukunakekelwa kwesikhathi eside kube lula kakhulu.

Ukuhlanganisa Imithombo Yedatha Ehlukene

Ezinhlanganweni eziningi, idatha isakazwa kuzo zonke izinhlelo namafomethi amaningi, okwenza ukubusa okungaguquki kube nzima.

Indlela yokubhekana nayo:

• Sebenzisa isu lokuhlanganisa idatha elihlanganisa imithombo ehlukene.
• Sebenzisa amathuluzi we-ETL (Khipha, Guqula, Layisha) ukuze wenze idatha ibe yejwayelekile.
• Yakha imodeli yedatha yebhizinisi enikeza umbono ohlangene wolwazi.

Enkampanini yomshwalense, sisebenzise idatha ehlanganisa idatha evela kumasistimu ahlukene angaphezu kuka-20, okungagcini nje ngokuthuthukisa ukubusa kodwa futhi kwavumela ukuhlaziya okuyinkimbinkimbi nokwenza izinqumo okungcono.

Ukunqoba lezi zinselele kudinga inhlanganisela yokuhlela amasu, ukutshalwa kwezimali kwezobuchwepheshe kanye nezinsizakusebenza zabantu, kanye nokuzibophezela okuqhubekayo ekuthuthukiseni . Isihluthulelo ukubhekana nalezi zithiyo ngendlela efanele futhi uzibheke njengamathuba okuqinisa isikhundla senhlangano ekuphatheni izimpahla zayo zedatha.

Izindlela Ezinhle Kakhulu Zokubusa Kwedatha

Ukusebenzisa isu eliphumelelayo lokulawula idatha akuwona umsebenzi olula, kodwa ukulandela izinqubo ezithile ezingcono kakhulu kungenza umehluko phakathi kwempumelelo nokwehluleka. Ngokusekelwe kokuhlangenwe nakho kwami ​​kanye nezindaba zempumelelo eziphawuliwe, nansi eminye yemikhuba emihle ebaluleke kakhulu:

Ukuqondanisa Nezinjongo Zebhizinisi

Ukulawulwa kwedatha akufanele kube isiphetho ngokwako, kodwa kunalokho kuyindlela yokufeza izinjongo zamasu zenhlangano.

Isetshenziswa kanjani:

• Thola ukuthi ukuphatha idatha kungawasekela kanjani ngokuqondile ama-KPI ebhizinisi.
• Yakha udaba lwebhizinisi olucacile lwesinyathelo ngasinye sokubusa.
• Sungula amamethrikhi axhumanisa ukuthuthukiswa kokuphathwa kwedatha nemiphumela yebhizinisi.

Isibonelo, kwenye inkampani ye-e-commerce, sixhumanise ikhwalithi yedatha yomkhiqizo ethuthukisiwe namazinga okuguqulwa akhuphukayo, okunikeze impikiswano ebambekayo yokutshala imali ekubuseni.

Indlela Ephindaphindayo

Esikhundleni sokuzama ukusebenzisa isixazululo esiphelele ngesikhathi esisodwa, thatha indlela kancane kancane, ephindaphindayo.

Isetshenziswa kanjani:

• Qala ngephrojekthi yokuhlola endaweni ethile yenkampani.
• Linganisa imiphumela futhi ulungise indlela yakho ngaphambi kokwandisa.
• Sebenzisa imijikelezo emifushane yokuthuthukisa okuqhubekayo.

Ngisebenze nenkampani ekhiqizayo eyaqala uhlelo lwayo lokuphatha igxile kuphela kudatha yokusungula. Ukuphumelela kwasekuqaleni kule ndawo kwakha umfutho wokwandisa lolu hlelo kwezinye izindawo zebhizinisi.

Idatha Isiko

Ukudala isiko lenhlangano elazisa futhi eliqonda ukubaluleka kwedatha kubalulekile empumelelweni yesikhathi eside.

Isetshenziswa kanjani:

• Yenza izinhlelo zokuqeqesha i-data literacy kubo bonke abasebenzi.
• Gubha futhi uqaphele imizamo ephumelelayo eqhutshwa idatha.
• Khuthaza ukuthathwa kwezinqumo okuqhutshwa yidatha kuwo wonke amazinga enhlangano.

Inkampani yezinsizakalo zezezimali isebenzise "Usuku Lwedatha" lwanyanga zonke lapho amaqembu abelana ngemininingwane nempumelelo ehlobene nokusetshenziswa kwedatha, okusiza ukufaka isiko ledatha enhlanganweni yonkana.

Ukusungula Izindima Ezicacile Nezibopho

Ukubusa okuphumelelayo kudinga ukuthi wonke umuntu aqonde indima yakhe ekulawuleni idatha.

Isetshenziswa kanjani:

• Zichaze ngokucacile izindima ezifana nabaphathi Bedatha, Abanikazi Bedatha kanye Nabanakekeli Bedatha.
• Faka phakathi izibopho ezihlobene nedatha ezincazelweni zomsebenzi.
• Isebenzisa imodeli ye-RACI (Izibophezele, Eziphendulela, Ethintwayo, Enolwazi) yokuphathwa kwedatha.

Enkampanini yezokuxhumana, ukusebenzisa imodeli ye-RACI yokuphathwa kwedatha yekhasimende kunciphisa kakhulu izingxabano phakathi kweminyango kanye nokusebenza kahle okuthuthukisiwe ekuphatheni ulwazi olubucayi.

Okuzenzakalelayo kanye Namathuluzi

Sebenzisa ubuchwepheshe ukuze wenze ukubusa kusebenze kahle futhi kungabi lula emaphutheni abantu.

Isetshenziswa kanjani:

• Sebenzisa amathuluzi ekhwalithi yedatha angakwazi ukuhlonza nokulungisa izinkinga ngokuzenzakalelayo.
• Sebenzisa amasistimu okuphatha imethadatha ukuze ugcine ikhathalogi yakamuva yezimpahla zedatha.
• Sebenzisa izinkundla zokuphatha idatha ezinikeza amadeshibhodi nezaziso zesikhathi sangempela.

Inkampani yokudayisa engisebenze nayo isebenzise ithuluzi lephrofayela yedatha elihlonze ngokuzenzakalelayo futhi laxwayisa ngokudidayo kudatha yokuthengisa, okuvumela impendulo esheshayo ezinkingeni ezingaba khona.

Ukuxhumana Okuqhubekayo

Gcina bonke ababambiqhaza benolwazi ngenqubekelaphambili kanye nezinzuzo zezinhlelo zokubusa.

Isetshenziswa kanjani:

• Yakha uhlelo lokuxhumana olubandakanya ukubuyekezwa njalo emazingeni ahlukene enhlangano.
• Sebenzisa iziteshi zokuxhumana eziningi: izincwadi zezindaba, ama-intranethi, imihlangano yeqembu, njll.
• Yabelana ngezindaba zempumelelo nezifundo ozifundile ngendlela esobala.

Enkampanini yomshwalense, sisebenzise Iphepha Lezindaba Lokuphathwa Kwedatha lanyanga zonke elingagcini nje ngokubika ngenqubekelaphambili yohlelo, kodwa futhi elifundise abasebenzi ngemiqondo eyinhloko yokulawula idatha.

Isilinganiso kanye Nokuthuthukiswa Okuqhubekayo

Misa amamethrikhi acacile ukuze uhlole impumelelo yohlelo lwakho lokuphatha futhi uwasebenzise ukuze uthuthukise intuthuko eqhubekayo.

Isetshenziswa kanjani:

• Chaza ama-KPI athile okuphatha idatha, njengamazinga ekhwalithi yedatha, isikhathi sokuxazulula inkinga, njll.
• Yenza ukuhlolwa njalo kwezinqubo zakho zokuphatha.
• Sebenzisa iluphu yempendulo evumela abasebenzisi bokugcina ukuthi babike izinkinga futhi baphakamise ukuthuthukiswa.

Inkampani yezokuthutha isebenzise ideshibhodi yokuphatha idatha ebonisa amamethrikhi angukhiye ngesikhathi sangempela, okuvumela impendulo eshesha kakhudlwana ezinseleleni ezivelayo kanye nokuthuthukiswa okuqhubekayo kwezinqubo zayo.

Ukwenza lezi zinqubo ezinhle kakhulu kuthatha isikhathi, umzamo nokuzibophezela, kodwa izinzuzo zesikhathi eside zinkulu. Ukuphathwa kwedatha okuphumelelayo akugcini nje ngokuthuthukisa ukusebenza kahle nokwenziwa kwezinqumo, kodwa kungase futhi kube inzuzo ebalulekile yokuncintisana endaweni yemakethe yanamuhla eqhutshwa idatha.

Ukuphathwa Kwedatha Nokuphepha

Esikhathini sedijithali, ukuphepha kwedatha kuwukukhathazeka okuyinhloko kwanoma iyiphi inhlangano. Ukulawulwa kwedatha kudlala indima ebalulekile ekuqinisekiseni ukuthi ulwazi olubucayi luvikelwe ngokwanele. Ake sibheke ukuthi lezi zici ezimbili ezibalulekile zihlangana kanjani nokuthi singalisebenzisa kanjani isu eliqinisekisa kokubili ukusetshenziswa kwedatha nokuphepha.

Ukuvikelwa Kwedatha Ebucayi

Ukuhlonza nokuvikela idatha ebucayi kuyisici esibalulekile sanoma yiliphi isu lokulawula idatha.

Amasu Abalulekile:

• Ukuhlukaniswa kwedatha: Sebenzisa isistimu yokuhlukanisa ehlukanisa idatha ngokusekelwe ebucayini bayo (isb., esidlangalaleni, kwangaphakathi, okuyimfihlo, okuyimfihlo kakhulu).
• Ukubethela: Isebenzisa amasu okubethela athuthukisiwe ukuze ivikele idatha ebucayi kokubili lapho uphumule futhi usendleleni.
• Ukufihla idatha: Sebenzisa amasu okufihla ukuze ufihle ulwazi olubucayi ezindaweni zokuhlola noma zokuthuthuka.

Ngokuhlangenwe nakho kwami ​​nesikhungo sezezimali, sisebenzise isistimu yokuhlukanisa idatha ezenzakalelayo ehlonze futhi yalebula ulwazi olubucayi ngesikhathi sangempela, okuvumela ukulawula ukuphepha okuqinile lapho kudingeka.

Ukuphathwa kokufinyelela

Ukulawula ukuthi ubani okwazi ukufinyelela ukuthi iyiphi idatha ebalulekile ekugcineni ukuphepha nobuqotho bolwazi.

Imikhuba engcono:

• Umgomo welungelo elincane: Nikeza abasebenzisi kuphela ukufinyelela okudingekayo ukuze benze imisebenzi yabo.
• Ukuqinisekiswa kwezinto eziningi: Sebenzisa ukuqinisekiswa kwezinto ezimbili noma izinto eziningi ukuze ufinyelele idatha ebucayi.
• Izibuyekezo zokufinyelela ngezikhathi ezithile: Yenza ukuhlolwa okujwayelekile kwezimvume zokufinyelela futhi uhoxise lezo ezingasadingeki.

Ngisebenze nenkampani yokunakekelwa kwezempilo esebenzisa uhlelo lwe-Identity and Access Management (IAM) olungagcini nje ngokuthuthukisa ukuphepha, kodwa futhi lwenza lula inqubo yokunikeza nokuhoxisa ukufinyelela, ukonga isikhathi nokunciphisa amaphutha.

Ukuthobela okuvamile

Ukulawulwa kwedatha kufanele kuhambisane nemithetho esebenzayo yokuvikela idatha, njenge-GDPR, i-HIPAA, noma i-CCPA.

Ukucatshangelwa okubalulekile:

• Ukwenza imephu yedatha: Khomba ukuthi idatha ebucayi ihlala kuphi enhlanganweni yakho nokuthi igeleza kanjani phakathi kwamasistimu.
• Izinqubomgomo zokugcinwa: Sebenzisa izinqubomgomo ezicacile zokuthi idatha kufanele igcinwe isikhathi eside kangakanani nokuthi kufanele ilahlwe kanjani ngokuvikelekile.
• Ilungelo lokukhohlwa: Isungula izinqubo zokuthobela izicelo zokususwa kwedatha yomuntu siqu.

Inkampani yokudayisa engisebenze nayo isebenzise ithuluzi lomugqa wedatha elibavumela ukuthi balandelele ukuhamba kwedatha yomuntu siqu ngamasistimu abo, okwenza kube lula kakhulu ukuthobela i-GDPR nokuphendula izicelo zesihloko sedatha.

Ukuphathwa Kwesigameko Sokuphepha

Ukulawulwa kwedatha okusebenzayo kufanele kufake izinhlelo zokusingatha ukwephulwa kwezokuphepha okungaba khona.

Izinto ezibalulekile:

• Uhlelo lwempendulo yesigameko: Yakha futhi uhlole njalo uhlelo olunemininingwane ukuze uphendule ukwephulwa kwezokuphepha.
• Ukubikwa kwesigameko: Sungula imigomo ecacile yokuxhumana ngezigameko kubabambiqhaza, okuhlanganisa amakhasimende nabalawuli.
• Ukuhlaziya ngemuva kwesigameko: Yenza ukuhlaziya okuphelele ngemva kwesigameko ngasinye ukuze uqhubeke uthuthukisa ukuzivikela kwakho.

Enkampanini yezobuchwepheshe, sisebenzise izivivinyo zekota zokwephulwa kwezokuphepha ezingathuthukisanga nje kuphela amandla ethu okuphendula, kodwa futhi zahlonza ubungozi ezinqubweni zethu zokulawula idatha.

Ukuqeqeshwa Nokuqwashisa

Ukuphepha kwedatha kuwumthwalo wawo wonke umuntu enhlanganweni, hhayi umnyango we-IT kuphela.

Izinyathelo ezisebenzayo:

• Izinhlelo zokuqeqesha njalo: Ihlinzeka ngoqeqesho oluqhubekayo mayelana nokuphepha kwedatha kanye nezinqubo ezihamba phambili zokuphatha.
• imikhankaso yokuqwashisa: Sebenzisa iziteshi eziningi ukuze ugcine ukuphepha kwedatha kusengqondweni yabasebenzi.
• Ukulingisa kobugebengu bokweba imininingwane ebucayi: Yenza izivivinyo ezijwayelekile ukuze uhlole ukuqwashisa ngokuvikeleka kwabasebenzi.

Inkampani yezinsizakalo zezezimali engisebenze nayo yenze uhlelo “lokuvikeleka kwedatha” kuwo wonke umnyango, olusiza ukushumeka imikhuba emihle yezokuphepha emisebenzini yansuku zonke.

Ubuchwepheshe Namathuluzi

Amathuluzi alungile angenza kube lula kakhulu ukusebenzisa izinqubomgomo zokuphepha kuqhinga lakho lokuphatha idatha.

Amathuluzi abalulekile:

• Izinhlelo Zokutholwa Nokuvimbela Ukungena (IDS/IPS): Qaphela futhi uvimbele imisebenzi esolisayo ngesikhathi sangempela.
• Ukuvimbela Ukulahleka Kwedatha (DLP): Ivimbela ukuvuza kwedatha ebucayi ngaphandle kwenhlangano.
• Ulwazi Lokuphepha Nokuphathwa Komcimbi (SIEM): Inikeza umbono ophelele wokuvikeleka kwengqalasizinda yedatha yakho.

Enkampanini yezokuxhumana, ukusebenzisa isisombululo se-SIEM esihlanganiswe nohlaka lwethu lokuphatha idatha kusivumele ukuthi sihlonze futhi siphendule izinsongo zokuphepha ngama-40% ngokushesha kunangaphambili.

Ikusasa Lokuphathwa Kwedatha

Isimo sokulawulwa kwedatha sihlala sishintsha, siqhutshwa intuthuko yezobuchwepheshe, izinguquko zokulawula kanye nokulindelwe kwabathengi okusha. Njengodokotela obehamba phambili kulezi zinguquko, ngifuna ukwabelana ngemibono ethile mayelana nezitayela ezisafufusa nokuthi ikusasa lokulawulwa kwedatha lakheka kanjani.

I-Artificial Intelligence kanye ne-Automation

I-AI nokufunda komshini kuguqula indlela esiphatha futhi silawule ngayo idatha.

Amathrendi angukhiye:

• Ukuhlelwa kwedatha okuzenzakalelayo: Amasistimu e-AI angahlukanisa ngokuzenzakalelayo futhi alebule amavolumu amakhulu wedatha.
• Ukutholwa okusebenzayo kwezinkinga zekhwalithi: Ama-algorithm okufunda komshini akhomba okudidayo nezinkinga zekhwalithi ngesikhathi sangempela.
• Ukuzenzakalela Kwenqubomgomo: Ukuqaliswa okuzenzakalelayo kwezinqubomgomo zokubusa okusekelwe kumongo wedatha nokusetshenziswa.

Ungahlola ngokujulile izinzuzo zohlu lwedatha ekuphathweni kokuphathwa kwedatha , okusiza ukugcina ukulandeleka kwalo lonke ulwazi.

Ukuphathwa Kwedatha Emafini

Ngokwamukelwa okwandayo kwezixazululo zamafu, ukuphathwa kwedatha kufanele kuzivumelanise nale ndawo entsha.

Izici okufanele zicatshangelwe:

• Ukubusa kwamafu amaningi: Amasu okuphatha idatha kubahlinzeki abaningi bamafu.
• Indawo yokuhlala yedatha: Ukuhambisana nemithethonqubo ephathelene nendawo yangempela yedatha.
• ukuphepha kwamafu: Amathuluzi amasha nezindlela zokuvikela idatha ezindaweni zamafu.

Lawa mathrendi nawo ahlobene eduze nezibalo zesikhathi sangempela kanye nokulawulwa kwedatha okuthuthukisiwe, okungase kube lula ukuphatha ngempumelelo.

Ukuphathwa Kwedatha Yesikhathi Sangempela

Isidingo sokwenza izinqumo ezisheshayo sithuthukisa ukushintshela ekubusweni kwedatha kwesikhathi sangempela.

Amasu Athuthukayo:

• Ukusakaza idatha yokuphatha: Ukusebenzisa izinqubomgomo zokuphatha ekusakazweni kwedatha yesikhathi sangempela.
• Amadeshibhodi esikhathi sangempela: Ukubukwa okunamandla kwesimo sokulawulwa kwedatha enhlanganweni.
• Izexwayiso zokuqagela: Amasistimu angabikezela futhi axwayise ngezindaba ezingaba khona zokuphatha ngaphambi kokuba zenzeke.

Ukusebenzisa lezi zinto ezintsha kungathuthukisa izinqubo ezindaweni ezifana nokuphathwa kwezingozi zokuphepha kwe-inthanethi# noma ukuphathwa kwedatha kumapulatifomu afana ne -Windows Server.

Izimiso Zokuziphatha Zedatha Nokuphatha Okunesibopho

Njengoba idatha iba bucayi kakhulu ekusebenzeni kwebhizinisi, izimiso zokuziphatha ekuphathweni kwedatha zithola ukuvelela.

Izindawo zokugxila:

• Ukubonakala kwe-algorithmic: Ukuchazwa kwezinqumo ezithathwe ngu izinhlelo ngokusekelwe ku-AI.
• Ukulingana ekusetshenzisweni kwedatha: Qinisekisa ukuthi ukusetshenziswa kwedatha akuqhubeki ukwenzelela noma ukucwasa.
• Imvume enamandla: Nikeza abantu ngabanye ukulawula okuyimbudumbudu okwengeziwe kokuthi idatha yabo isetshenziswa kanjani.

Ukusebenzisa le migomo kungaqinisa ukuzethemba ekubuseni kwenhlangano yakho nezinqubo zokuphepha.