- Ukushintsha kusuka kumamodeli akhiqizayo kuya ezinhlelweni ezizimele ezikwazi ukwenza imisebenzi eyinkimbinkimbi ngaphandle kokuqashwa njalo.
- Isidingo sokuhlelwa kabusha komsebenzi ogxile ekubambisaneni kwabantu ne-AI kanye nokuqina kwenhlangano.
- Umthelela ophazamisayo ekwenzeni izinqumo zebhizinisi kanye nokwenza ngokuzenzakalela izinqubo zokusebenza nezamasu.
Indlela esiqonda ngayo isakhiwo sezinkampani ishintsha kakhulu. Asisakhulumi nje ngamathuluzi asisiza ukuthi sibhale ama-imeyili noma sifingqe imibhalo, kodwa sikhuluma ngokuthuthuka kwe-AI e-ejensi , lapho ubuchwepheshe bungabonisi nje kuphela kodwa futhi busebenza. Lolu shintsho luphoqa abaholi ukuthi bacabange kabusha ukuthi umsebenzi uhlelwe kanjani ukuze ukusebenzisana phakathi kwabantu nemishini kube nomphumela omuhle ngempela hhayi nje i-band-aid yezobuchwepheshe.
Ukuze lolu shintsho lusebenze, ikakhulukazi ezimakethe ezishintshashintshayo njengeLatin America neSpain, kubalulekile ukuzibophezela ekuklanyweni kabusha okusekelwe kumakhono . Akukhona mayelana nokushintsha abasebenzi, kodwa mayelana nokudala izindawo ezisheshayo lapho ithalente labantu lithuthukiswa khona ngamakhono okusebenza kwama-ejenti edijithali, okuvumela izinhlangano ukuthi zivumelane nesivinini somsebenzi esisheshayo nesidinga kakhulu.
Yini eyenza i-AI ekhiqizayo ihluke ku-AI ekhiqizayo?
Nakuba i-AI ekhiqizayo isimangazile ngekhono layo lokudala okuqukethwe, yayinomkhawulo: yayincike ngokuphelele kudatha yokuqeqesha kanye nomuntu owayezoyinika amandla okuqala. Ngakolunye uhlangothi, izinhlelo ze-ejenti ziphula leso simo ngokuletha ukuzimela kwangempela ekusebenzeni . Lokhu kusho ukuthi zingaphishekela imigomo yesikhathi eside futhi zixazulule izinkinga zezinyathelo eziningi ngaphandle kokuthi othile aziqaphele njalo ngomzuzwana.
Okuthakazelisa kakhulu ukuthi bahlanganisa ukuguquguquka kolimi lwemvelo nokunemba kohlelo lwendabuko. Ngenxa yalokhu, bangaxhumana nezizindalwazi zangaphandle , benze izingcingo ze-API, futhi bazulazule kuwebhu ukuze benze izinqumo ngokusekelwe olwazini lwesikhathi sangempela—into amamodeli olimi ayisisekelo angenakuyenza eyedwa.
Ngaphezu kwalokho, lezi zinhlelo ziyakwazi ukuzivumelanisa nezimo ngendlela emangalisayo. Ziyakwazi ukufunda emaphutheni azo futhi zilungise ukuziphatha kwazo ngokusekelwe empendulweni etholiwe. Lapho kusetshenziswa ukwakheka kwama-ejenti amaningi, ukukhuliswa kuyamangalisa, okuvumela ukuphathwa kwamaphrojekthi esikali esasizodinga amabutho abaxhumanisi abangabantu ngaphambilini.
Ukwakhiwa kwezakhiwo kanye nokukhethekile kwama-ejenti
Akuwona wonke ama-ejenti afanayo, futhi kulapho kulele khona isihluthulelo sokusetshenziswa kwawo. Singathola konke kusukela kuma-ejenti alula enza umsebenzi ophindaphindwayo ngokungenaphutha, kuya kumamodeli abashayeli ayinkimbinkimbi asebenza njengabaqondisi, eqondisa ama-ejenti alula ukuqedela umsebenzi we-ejenti nokuqeda inqubo. Kuye ngenkampani, umuntu angakhetha uhla lwe-vertical olusebenza kahle kakhulu noma isakhiwo esivundlile lapho ama-ejenti ebambisana khona ngokulinganayo, yize lokhu kokugcina kungase kube kancane kancane.
Esinye isici esiphazamisayo yi-interface yomsebenzisi. Sifinyelela eqophelweni lapho izikrini eziyinkimbinkimbi ezigcwele amathebhu namamenyu esofthiwe ye-SaaS zingaba yinto yesikhathi esidlule. Ukusebenzisana kolimi lwemvelo kuvumela noma ubani ukuthi asebenzise amathuluzi ayinkimbinkimbi ngokukhuluma nje ne-ejenti, kuqedwe umugqa wokufunda kobuchwepheshe futhi kukhuliswe umkhiqizo weqembu.
Umthelela esu lebhizinisi kanye nemakethe
Ukwamukelwa kwalobu buchwepheshe akuyona into edlulayo, kodwa ushintsho olujwayelekile. Kulinganiselwa ukuthi ngo-2028, ingxenye enkulu yezinqumo zomsebenzi zansuku zonke izoba ngokuzenzakalelayo . Imikhakha efana nokumaketha, ukuthengisa, kanye ne-logistics izoguqulwa; cabanga ngama-ejenti athuthukisa uchungechunge lokuhlinzeka ngokushesha noma avumelanise umkhankaso wokukhangisa ngesikhathi sangempela ngokusekelwe kumpendulo yomsebenzisi.
Ukuze lokhu kusebenze ngempumelelo, ochwepheshe be-HR kanye nabaphathi abaphezulu kumele bathole amakhono amasha. Izinhlelo ezithuthukisiwe, njengalezo ezinikezwa yizikhungo ezifana ne-MIT, zigcizelela ukubaluleka kokuhlanganisa i-AI ekubuseni nasekusebenzeni, zinaka kakhulu izinhlaka zokuziphatha kanye nemithetho efana ne-GDPR ukuze kugwenywe ukucwasa noma izinkinga zomthetho.
Izibonelo ezifana ne-Agentforce ye-Salesforce zibonisa ukuthi i-AI ejenti ingasebenza njengabasebenzi bedijithali abasebenza amahora angama-24 ngosuku, izinsuku eziyi-7 ngesonto. Lokhu akuthathi indawo yabantu, kodwa kubakhulula emisebenzini ekhathazayo kakhulu ukuze bakwazi ukugxila ekwakheni ubudlelwano obujulile nobuneqhinga namakhasimende, kuphakanyiswe ikhwalithi yesevisi ezingeni lokuqonda komuntu okusekelwa idatha enembile.
Ukuhlangana kokuzimela kwe-ejenti, amakhono okufunda okuqhubekayo, kanye nokuguquguquka kwenhlangano kubeka isisekelo sesistimu entsha yebhizinisi. Labo abahlanganisa ngempumelelo ithalente labantu nala makhono edijithali ngeke nje bathuthukise izindleko zabo kodwa futhi bazovula amamodeli ebhizinisi amasha ngokuphelele kanye nokusabela emakethe okwakungacatshangwa ngaphambili.
