Ukukhiqiza enkampanini: Amasu ayi-7 angenaphutha okuthuthukisa ukusebenza

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Kuyini ukukhiqiza enkampanini?

Ngaphambi kokuhlolisisa amasu, kubalulekile ukuqonda ukuthi kusho ukuthini ngempela ukukhiqiza ebhizinisini. Ukukhiqiza enkampanini kubhekisela ebuhlotsheni obuphakathi kwezinsiza ezisetshenzisiwe nemiphumela etholakele. Ngamanye amazwi, kuyikhono lenhlangano lokukhiqiza umkhiqizo owengeziwe (imikhiqizo, izinsizakalo, imali engenayo) ngokufaka okuncane (isikhathi, umzamo, izinsiza).

Kodwa ukukhiqiza kudlula ukwenza okwengeziwe ngesikhathi esincane. Kubandakanya ukusebenza ngobuhlakani, ngempumelelo nangempumelelo. Inkampani ekhiqiza ngempela ayifezi nje kuphela izinhloso zayo, kodwa ikwenza ngendlela esimeme, igcina ikhwalithi nenhlalakahle yabasebenzi bayo.

Kungani ukukhiqiza kubaluleke kangaka ebhizinisini? Nazi izizathu ezibalulekile:

1. UkuncintisanaEmakethe egcwele, izinkampani ezikhiqiza kakhulu zinenzuzo enkulu.
2. Ukuzuza:Ukukhiqiza okuphezulu kuvame ukuhumusha kube yinzuzo ephezulu.
3. Ukwaneliseka kwekhasimende: Izinqubo ezisebenza kahle kakhulu ziholela emikhiqizweni namasevisi angcono.
4. Isikhuthazo somsebenzi: Abasebenzi bazizwa beneliseke kakhulu ezindaweni ezikhiqizayo.
5. Innovation: Ukuphishekela ukukhiqiza kukhuthaza ukusungula kanye nokwenza ngcono okuqhubekayo.

Izinto ezinomthelela ekukhiqizeni kwabasebenzi

Ukukhiqiza akuveli nje. Kungumphumela wokusebenzelana okuyinkimbinkimbi kwezici ezihlukahlukene. Ukuqonda lezi zinto kubalulekile ekusebenziseni amasu asebenzayo athuthukisa ukusebenza kwenkampani yakho.

Indawo yokusebenza

Indawo engokomzimba nengokwengqondo abasebenzi bakho abasebenza kuyo idlala indima ebalulekile ekukhiqizeni kwabo. Indawo yokusebenza e-ergonomic, ekhanyiswe kahle futhi efanele izinga lokushisa ingakhuphula kakhulu ukusebenza. Kodwa indawo ezungezile idlulela ngale kwenyama; Isiko lenhlangano, amazinga engcindezi, nobudlelwano phakathi kwabantu nakho kubalulekile.

“Indawo yokusebenza enhle ayiyona into ewubukhazikhazi, iyisidingo sokukhiqiza” – uRichard Branson

Ungayithuthukisa kanjani indawo yokusebenza?

• Gqugquzela isiko lokuhlonipha nokusebenzisana
• Sebenzisa izinqubomgomo zezempilo kanye nebhalansi yokuphila komsebenzi
• Dala izikhala zokuphumula nokuzihlanganisa nabantu
• Ivumela ukuguquguquka okuthile kumashejuli omsebenzi nendawo

Ubuchwepheshe namathuluzi

Esikhathini sedijithali, ukuba nobuchwepheshe obufanele kungenza umehluko phakathi kwenkampani ekhiqizayo kanye nesalela ngemuva. Amathuluzi alungile angakwazi ukwenza imisebenzi eyisicefe ngokuzenzakalelayo, enze kube lula ukuxhumana, futhi anikeze nemininingwane ebalulekile yokwenza izinqumo. Ukuze ufunde kabanzi mayelana nokuthi ukuqanjwa kabusha kwezobuchwepheshe kungakhuphula kanjani ukukhiqiza, ungafunda amasistimu olwazi enkampani.
Amanye amathuluzi angathuthukisa ukukhiqiza afaka:

1. Isofthiwe yokuphatha iphrojekthi (isb. Trello, Asana)
2. Izinkundla zokuxhumana zeqembu (isb. Slack, Microsoft Teams)
3. Amathuluzi okuzenzakalela (isb. Zapier, IFTTT)
4. Isofthiwe yokuhlaziya idatha (isb. Ithebula, i-Power BI)

Kodwa-ke, kubalulekile ukukhumbula ukuthi ubuchwepheshe bubodwa abusona isixazululo. Kumele kuhambisane nokusetshenziswa okufanele nokuqeqeshwa kwabasebenzi.

Ukuqeqeshwa nokuthuthukiswa kwamakhono

Ukutshala imali ekukhuleni kochwepheshe kwabasebenzi bakho akubenzi nje kuphela ukuthi banekhono, kodwa futhi bahlanganyele kakhulu futhi bakhiqize. Ukuqeqeshwa okuqhubekayo kuvumela abasebenzi ukuthi bahlale benolwazi lwakamuva emhlabeni webhizinisi oshintshashintsha njalo. Ukuze ufunde kabanzi mayelana nendlela yokuphatha ithalente ezinkampanini, ungavakashela Uyini unjiniyela wokuphatha ibhizinisi?.
Amanye amasu asebenzayo okuthuthukisa amakhono ahlanganisa:

• Izinhlelo zokweluleka zangaphakathi
• Izifundo eziku-inthanethi nezomuntu siqu
• Ukuzungezisa umsebenzi ukuze kwandiswe umuzwa
• Imihlangano yokufundisana yamakhono athambile (ukuxhumana, ubuholi, njll.)

Ubuwazi yini ukuthi ngokocwaningo lwe-Deloitte, izinkampani ezinesiko eliqinile lokufunda zinamathuba angama-52% okuba ngezokuqala ukuletha umkhiqizo emakethe?

Amasu okukhulisa ukukhiqiza kwebhizinisi

Manje njengoba sesihlole izinto ezinomthelela ekukhiqizeni, sekuyisikhathi sokungena emasu aphathekayo ukuze kukhuliswe. Lawa maqhinga ahlolwe kuzo zonke izimboni ezihlukahlukene futhi angafanelana nezidingo eziqondile zenkampani yakho.

Ukuqaliswa kwezindlela ezisheshayo

Izindlela ze-Agile, ezisuka ekuthuthukisweni kwesoftware, sezisabalele emikhakheni ehlukahlukene ngenxa yokusebenza kahle kwazo ekwandiseni umkhiqizo. Lezi zindlela zigxile ekuguquguqukeni, ukubambisana, kanye nokulethwa okusheshayo kwemiphumela. Ukuze uqonde ukuthi ungazihlanganisa kanjani izindlela ze-agile kubaphathi bakho, thintana ukuphathwa kwebhizinisi kanye nokukhiqiza.
Ezinye izimiso eziyinhloko zezindlela ze-agile zihlanganisa:

1. Ukuphindaphinda okufushane: Hlukanisa amaphrojekthi amakhulu abe abagijimi abalawulekayo.
2. Impendulo njalo: Ukuxhumana njalo namakhasimende kanye nababambiqhaza.
3. Amaqembu anemisebenzi eminingi: Amaqembu asebenzayo anamakhono ahlukahlukene.
4. Ukuguquguquka: Ikhono lokulungisa izinhlelo ezishintshayo.

Ukusebenzisa izindlela zesimanje ezifana neScrum noma i-Kanban kungasiza inkampani yakho ukuthi iphendule futhi isebenze kahle. Kodwa-ke, kudinga ukuguquguquka kwezamasiko nengqondo okufanele kulawulwe ngokucophelela.

ukuphatha isikhathi ngendlela efanele

Isikhathi singenye yezinsiza ezibaluleke kakhulu kunoma iyiphi inkampani. Ukuphatha isikhathi ngempumelelo kungenza umehluko phakathi kokufeza izinhloso zakho noma ukuhluleka. Nawa amanye amasu afakazelwe:

1. I-Pomodoro Technique: Sebenza ngamabhulokhi amaminithi angu-25 alandelwe amakhefu amafushane.
2. I-Eisenhower Matrix: Beka phambili imisebenzi ngokuya ngokuphuthuma nokubaluleka kwayo.
3. GTD (Ukwenza Izinto) Indlela: Uhlelo lokuhlela nokwenza imisebenzi.
4. ukukhiya isikhathi: Gcina izikhathi ezithile zemisebenzi ebalulekile.

Ukusebenzisa lezi zindlela ezingeni lenhlangano kungathatha isikhathi, kodwa imiphumela ikufanele. Ngokocwaningo lukaMcKinsey, abaphathi abaphatha isikhathi sabo ngempumelelo bakhiqiza ngo-50% ngaphezu kontanga yabo.

Ukukhuthaza ukuxhumana okuphumelelayo

Ukuxhumana kungamafutha agcoba amagiya okukhiqiza kwebhizinisi. Ukuxhumana okucacile nokusebenzayo kunciphisa ukungezwani, kusheshisa ukuthathwa kwezinqumo, futhi kukhuthaze ukubambisana. Ukuze ufunde kabanzi mayelana namasu okuxhumana asebenzayo ebhizinisini, vakashela imisebenzi yokukhangisa nokuxhumana.
Amanye amasu okuthuthukisa ukuxhumana ahlanganisa:

• Sebenzisa amathuluzi okuxhumana ngesikhathi sangempela
• Sungula izivumelwano ezicacile zemihlangano nemibiko
• Gqugquzela isiko lokuphendula njalo
• Ukuqeqesha abaholi emakhonweni okuxhumana

Wake wazibuza ukuthi singakanani isikhathi esichithwa ngenxa yokungakhulumisani kahle? Ngokombiko we-Salesforce, abasebenzi bachitha isilinganiso samahora angu-31 ngenyanga emihlanganweni engakhiqizi. Cabanga nje ukuthi kungakanani obekungafezwa ukube leso sikhathi besisetshenziswa ngokuphumelelayo.

Iqhaza lokugqugquzela ekukhiqizeni

Ukugqugquzeleka kuyisisusa sokukhiqiza. Isisebenzi esigqugquzelekile asisebenzi nje kuphela ngokuzikhandla, kodwa futhi sikwenza ngentshiseko enkulu nokudala. Kodwa usigcina kanjani isikhuthazo seqembu lakho siphezulu?

1. Ukuqashelwa: Gubha izimpumelelo, ezinkulu nezincane.
2. Ukuzimela: Inikeza abasebenzi ukulawula okuthile emsebenzini wabo.
3. Injongo: Xhumana ngokucacile ngomgomo wenkampani kanye nombono.
4. Ukuthuthukiswa kobungcweti: Inikeza amathuba okukhula.
5. Ibhalansi yokuphila komsebenzi: Ikhuthaza indlela yokuphila enempilo.

Kubalulekile ukukhumbula ukuthi ukugqugquzela akuwona usayizi owodwa olingana konke. Okugqugquzela omunye umsebenzi kungase kungasebenzi kwesinye. Okubalulekile ukuthi wazi iqembu lakho futhi uvumelanise amasu akho nezidingo zabo ngabanye.

Amamethrikhi okulinganisa ukukhiqiza enkampanini

Awukwazi ukuthuthukisa lokho ongakukali. Ukuze kwandiswe ukukhiqiza, kubalulekile ukusungula amamethrikhi acacile nafanelekile. Nawa amamethrikhi ajwayelekile:

1. Ukukhiqiza abasebenzi: Okukhiphayo ngehora okusetshenziwe.
2. Izinga lokuqedwa kwephrojekthi: Amaphesenti amaphrojekthi aqedwe ngesikhathi.
3. Ukwaneliseka kwekhasimende: I-NPS (I-Net Promoter Score) noma amanye amamethrikhi wokwaneliseka.
4. Ukusebenza kahle: Izindleko zokusebenza vs. imali engenayo.
5. Izinga lokushintshwa kwabasebenzi: Kungaba inkomba engaqondile yokukhiqiza.

Khumbula ukuthi amamethrikhi kufanele ahambisane nemigomo ethile yenkampani yakho. Akukhona nje ngezinombolo, kodwa mayelana nolwazi olungaqondisa izinqumo zamasu.

Izinselelo ezijwayelekile nokuthi ungazinqoba kanjani

Ukwandisa umkhiqizo akuwona umgwaqo oshelelayo. Nazi izinselelo ezijwayelekile nokuthi ungazisingatha kanjani:

1. Ukumelana noshintsho: Sebenzisa izinguquko kancane kancane futhi ukhulume ngokucacile izinzuzo.
2. Ukushisa: Khuthaza amakhefu avamile kanye nebhalansi enempilo yokuphila komsebenzi.
3. Iziphazamiso zobuchwepheshe: Sungula izinqubomgomo ezicacile mayelana nokusetshenziswa kwamadivayisi namanethiwekhi omphakathi.
4. Ukuntula isiqondiso esicacile: Qiniseka ukuthi wonke umuntu uyaziqonda izinjongo kanye neqhaza labo ekufezeni lokho.
5. Izinqubo eziphelelwe yisikhathi: Hlala ubuyekeza futhi ubuyekeze izinqubo zakho ukuze uqede ukungasebenzi kahle.

Isihluthulelo sokunqoba lezi zinselele ukuguquguquka nokuxhumana okukhululekile. Gcina inkhulumomphendvulwano njalo nethimba lakho ukuze uthole izinkinga futhi uthole izixazululo ngokubambisana.

Izindaba zempumelelo: Izinkampani ezithuthukise umkhiqizo wazo

Ayikho into ekhuthaza ukwedlula ukubona izibonelo zangempela zempumelelo. Nazi ezinye izimo zezinkampani ezithole ukwanda okukhulu ekukhiqizeni kwazo:

1. Toyota: Uhlelo lwakhe lokukhiqiza oludumile "olungena ngesikhathi" lwaguqula imboni yokukhiqiza.
2. -Google: Inqubomgomo yakhe yesikhathi samahhala engu-20% yamaphrojekthi omuntu siqu iholele ekwakhiweni okusha okufana ne-Gmail.
3. Zappos: Ukugxila kwabo esikweni lenkampani kanye nokwaneliseka kwabasebenzi kubangele ukukhiqiza okuphezulu nokugcinwa.

Ikusasa lokukhiqiza enkampanini: Amathrendi nezibikezelo

Izwe lamabhizinisi lihlala lishintsha, futhi ngalo, amasu okukhulisa umkhiqizo. Amanye amathrendi okufanele uwakhumbule:

1. I-Artificial Intelligence kanye ne-Automation: Bazokhulula abasebenzi emisebenzini ephindaphindwayo.
2. Umsebenzi okude futhi oguquguqukayo: Kuzoba yinto evamile kunokuba kube okuhlukile.
3. Ukuphila kahle okuphelele: Izinkampani zizogxila kakhulu empilweni engokwengqondo nengokomzimba yabasebenzi bazo.
4. Ukufunda okuqhubekayo: Ukuqeqeshwa kuzoba yingxenye ebalulekile yomsebenzi wansuku zonke.
5. Ukwenza kube ngokwakho: Amasu okukhiqiza azofanelana nezidingo zomuntu ngamunye.

Isiphetho: Sibheke isiko lokukhiqiza okuphezulu enkampanini

Ukukhiqiza enkampanini akuyona indawo okufanele uyihambe, kodwa uhambo oluqhubekayo. Kudinga ukuzibophezela okuqhubekayo ekuthuthukiseni, ukuzivumelanisa nezimo, kanye nenhlalakahle yabasebenzi. Amasu esiwahlolile kulesi sihloko ayisiqalo nje. Isihluthulelo sangempela sisekudaleni isiko lapho ukukhiqiza kuyinani elabelwana ngawo wonke umuntu.

Khumbula, inkampani ekhiqiza kakhulu ayigcini nje ngokwenza inzuzo eyengeziwe, kodwa futhi isungula izinto ezintsha, iqinile futhi yanelisa wonke umuntu ohilelekile. Ngakho-ke, ingabe usukulungele ukuyisa umkhiqizo wenkampani yakho ezingeni elilandelayo?