Ukubuyekezwa kweVodafone: ukuhlaziywa kwangempela okuvela kumakhasimende nochwepheshe

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Uma ufuna ukubuyekezwa kwe-Vodafone ngaphambi kokushintsha abahlinzeki noma ukuvuselela uhlelo lwakho, wenza ucwaningo lwakho. I-Vodafone ingenye yezinkampani ezinkulu zokuxhumana eSpain , enezigidi zamakhasimende, inethiwekhi enamandla yobunikazi, kanye nenani elikhulu lokubuyekezwa, kokubili okuhle nokubi, okusakazeke kuzo zonke izinkundla, ezinkundleni zokuxhumana, nakumawebhusayithi akhethekile.

Ngezansi uzothola umbono ophelele walokho abantu abakushoyo nge-Vodafone : ukubuyekezwa kwamakhasimende, ukuhlaziywa kochwepheshe kwamanani, ukumbozwa, isevisi yamakhasimende, ukubhaliswa okusha kanye nokuphatheka kwezinombolo, ithelevishini, izinsizakalo ezengeziwe, ubude bezinkontileka, nokunye okuningi. Konke lokhu kuchazwa ngolimi olucacile nolufinyelelekayo, ngaphandle kwamagama obuchwepheshe angadingekile, ukuze ukwazi ukwenza isinqumo esinolwazi mayelana nokuthi i-Vodafone ikufanele yini.

I-athikili ehlobene:

Ungashintsha kanjani izilungiselelo ze-DNS ku-router yakho ukuze uthuthukise isivinini nokuphepha

Isilinganiso esiphelele kanye nemibono ejwayelekile mayelana neVodafone

I-Vodafone yafika eSpain ngo-2001 ngemuva kokuthenga i-Airtel, futhi kusukela ngaleso sikhathi, isizibonakalise njengenye yezinkampani ezihamba phambili zokuxhumana ngenethiwekhi yayo yeselula neye-fiber optic . Inikeza izinsizakalo zeselula, i-fiber optic, kanye nezingcingo zasendlini, ithelevishini ekhokhelwayo, izinhlelo zebhizinisi, kanye nohlu oluphelele lwemikhiqizo eyengeziwe (amandla, umshwalense, ama-alamu, njll.). Ngaphezu kwalokho, yayingenye yezinkampani zokuqala ukufaka i-5G ezweni.

Ngokuphathelene nedumela, lesi sithombe siyaphikisana: ngakolunye uhlangothi, i- Consumers and Users Organisation (OCU) ibeka i-Vodafone ngesilinganiso esihle kakhulu ngaphakathi kwesilinganiso sayo sokwaneliseka kwabasebenzi; ngakolunye uhlangothi, ezinkundleni zokubuyekeza ezifana ne-Trustpilot noma i-Selectra isilinganiso samaphuzu sicishe sibe ngu -1,1 kwangu-5 , ngemibono eqoqwe engaphezu kuka-11.000, eminingi yayo ibaluleke kakhulu, ikakhulukazi mayelana nenkonzo yamakhasimende kanye nokukhokhisa.

Ochwepheshe bavame ukukhomba ukuthi i-Vodafone inekhwalithi engcono yenethiwekhi kanye nezinsizakalo eziningi kunabasebenzi abangabizi kakhulu njenge-Digi noma i-MásMóvil, kodwa ngenxa yalokho, amanani ayo avame ukuba phezulu futhi izimo (ubude bezinkontileka, ukwenyuka kwentengo, njll.) zingadala ukungezwani uma izinkontileka zingafundwa ngokucophelela.

Lokho okushiwo amakhasimende: izibonelo zangempela zokubuyekezwa kweVodafone

Indlela enhle yokuqonda ukuthi i-Vodafone isebenza kanjani nsuku zonke ukufunda ubufakazi bangempela babasebenzisi. Lokhu kubonisa ngokucacile izinto ezimbili ezibucayi: okuhlangenwe nakho okuhle kakhulu kanye nokwenhlekelele.

Phakathi kokubuyekezwa okuhle, imibono mayelana nobungcweti bochwepheshe, ukuzinza koxhumano lwe-fiber optic, kanye nekhwalithi iyonke yesevisi iyaphindwa:

Izibonelo zemibono emihle eqoqwe ezinkundleni zokuxhumana kanye nakuma-portal:

• Elinye ikhasimende lilandise ngendlela uchwepheshe weVodafone axazulule ngayo iphutha ledatha esikhathini esingaphansi kwamahora angama-24 kusukela ocingweni lokuqala, eqokomisa umbono ophakeme kakhulu wobungcweti kuyo yonke inqubo.
• Omunye umsebenzisi ukhombe ukuthi, yize intengo ingeyona eshibhile emakethe, I-fibre izinzile kakhulu futhi iyashesha, into ebalulekile ekusebenzeni ngocingo noma ekusakazeni.
• Kunezimo zamakhasimende anelisekile nge- Ukucaca kwenkontileka, ukuxhaswa ngezimali ngeselula, kanye nesivinini sokufakwa, ngaphandle kwezehlakalo eziphawulekayo.
• Abanye abasebenzisi bagqamisa i- ukumbozwa okuhle kanye nokunikezwa okukhangayoikakhulukazi ezinhlelweni ze-fiber + mobile ezihlanganisiwe.

Ngakolunye uhlangothi, kuye kwavela izikhalazo mayelana nokushintsha kwamanani, izinkinga zobuchwepheshe, kanye nezinsizakalo ezengeziwe ngaphandle kwemvume:

Izibonelo zemibono evamile emibi :

• Amakhasimende akhononda ngokuthi, ngemuva kokunikezwa kokugcinwa intengo ehleliwe yeminyaka emibiliNgemva kwenyanga, kukhushulwa intengo exhunywe kwi-CPI, futhi inkampani izifihla ngemuva kombhalo omncane.
• Izikhalazo ezivela kubasebenzisi abashintshele kwabanye opharetha baye kuVodafone futhi baphawula ukuthi Zivame ukulahlekelwa isignali noma abakwazi ukuhlala bexhumene isikhathi eside ngesikhathi.
• Amacala lapho umshwalense noma isevisi yokuthula kwengqondo naphezu kokuthi ikhasimende lalikwenqabe ngokusobala, okwamphoqa ukuthi ashayele ucingo ngokuphindaphindiwe ukuze acele ukukhanselwa kanye nokubuyiselwa imali.
• Izibuyekezo mayelana ukumbozwa okubi kwe-4G kanye nokuphazamiseka kwezwi, ngisho nokungakwazi ukwenza izingcingo amahora amaningi ezindaweni ezithile.

Izinkundla ezikhethekile nazo zigcwele izingxoxo mayelana nokukhwabanisa okucatshangwayo, izinkinga zokukhansela ukuhanjiswa kwezinombolo, ukwenyuka kwentengo ngemva kokunikezwa kokukhushulwa, ukukhansela okuphathwa kabi , kanye nezindleko eziqhubekayo ngisho nangemva kokukhanselwa kwensizakalo. Ngamafuphi, okuhlangenwe nakho kungaba kuhle noma kube yikhanda elibuhlungu langempela, kuye ngesimo futhi, ngokuvamile, ngokuthi inkontileka yokuqala yayibhalwe ngokucacile kangakanani.

Intengo, imibandela kanye nobude benkontileka kwaVodafone

Elinye lamaphuzu abalulekile emibonweni ngeVodafone lihlobene nokubaluleka kwayo ngemali , futhi ngaphezu kwakho konke, nombhalo omncane wamanani kanye nokukhushulwa.

Uhlelo oluhlanganisiwe olungabizi kakhulu lweVodafone , olune -inthanethi ye-fiber optic engu-600 Mbps kanye nedatha yeselula engu-25 GB , lubiza cishe u-€35 ​​ngenyanga ekukhangiseni, okukubeka phambili kunabanye abahlinzeki abakhulu njengo-Orange (oqala cishe ku-€52) kanye ne-Movistar (cishe u-€53 kumaphakheji ayisisekelo afanayo). Kulokhu, amanye amasayithi okuqhathanisa ayinika amaphuzu angaba ngu- 7,5 kwangu-10 , ebheka njengomqhubi wendabuko onentengo ephansi kakhulu yokungena.

Kodwa-ke, i-Vodafone akuyona inketho eshibhile kakhulu uma iqhathaniswa nama -MVNO kanye nabaqhubi abashibhile (i-Digi, i-Lowi, i-MásMóvil, njll.), abavame ukunikeza amanani aphansi enhlanganisela efanayo ye-fiber kanye neselula. Lapho i-Vodafone izama khona ukuzihlukanisa kungenxa yobubanzi beminikelo yayo : izinhlelo zenkontileka kanye nezikhokhelwa kusengaphambili, i-fiber kanye ne-landline, i-fiber kanye neselula, i-TV ekhokhelwayo enamaphakheji amaningi, ukuxhaswa ngezimali kwamadivayisi, izinsizakalo ezengeziwe, nokuningi.

Esinye isici esivame ukuxoxwa ngaso ekubuyekezweni ubude bokuhlala :

• Zonke izinhlelo ze-Vodafone fiber optic zifaka ukuzibophezela ku- Izinyanga ze-12 unomphela.
• Uma ukhokhela idivayisi kanye nohlelo, leso sikhathi senkontileka singase senyuke sibe Izinyanga ze-24.
• Izinhlelo zenkontileka zeselula kuphela noma ezinye izinhlelo ezigxile entsheni (njengeVodafone Yu) zivame ukuba ngaphandle kokuhlala.

Ngaphezu kwalokho, ukubuyekezwa kugqamisa ukubaluleka kokuqapha ukwenyuka kwentengo ngemva kwezikhathi zokukhushulwa (ngokuvamile izinyanga eziyi-6 noma eziyi-12) kanye nokwenyuka okuhlobene ne-Consumer Price Index (CPI). Amakhasimende amaningana akhononda ngokuthi anikezwa intengo eqondile bese imali yawo ibuyekezwa ecaphuna imigomo nemibandela ejwayelekile ayengayifundanga ngokuningiliziwe.

Uma kuqhathaniswa amawebhusayithi afana neRastreator, ngohlelo olujwayelekile oluhlanganisa imigqa emibili yeselula enezingcingo nedatha engenamkhawulo kanye ne-inthanethi ye-fiber optic engu-300 Mbps , iVodafone ivame ukuba phakathi kwezinkampani eziyi-10 ezincintisana kakhulu , ngamanani angaphezu kuka-€50 ngenyanga kanye nenkontileka yezinyanga ezingu-12. I-Lowi engaphansi kwayo, isibonelo, inikeza amaphakheji ane-inthanethi ye-fiber optic engu-300 Mbps kanye nemigqa emibili yeselula enedatha elinganiselwe engaba ngu-€37,90 ngenyanga, okubonisa ngokucacile umehluko ekubekweni kwemakethe.

Ngamafuphi, umuzwa ojwayelekile uwukuthi i-Vodafone inikeza inani elihle lemali phakathi kwabaqhubi abakhulu , kodwa ayincintisani ezingeni lezinkampani ezishibhile. Ngokubuyisela, inikeza ukufinyelela kumaphakheji e-TV, amadivayisi axhaswe ngemali, kanye nezinsizakalo ezengeziwe abasebenzisi abaningi abazijabulelayo.

I-Vodafone fiber kanye nokumbozwa kweselula: imibono kanye nedatha

Uma kukhona indawo eyodwa lapho i-Vodafone ivame ukusebenza kahle khona, itholakala ekumbozweni kwenethiwekhi kanye nekhwalithi yobuchwepheshe , yize lokhu kungeyona into engenazo izici ezihlukile kuye ngocwaningo kanye nendawo yezwe.

I-Vodafone inengqalasizinda yayo ye-fiber optic kanye nenethiwekhi yeselula , eyabelana kuphela nenkampani yayo engaphansi i-Lowi. Le nkampani ithi ine- mobile coverage (2G, 3G, 4G, 4G+, kanye ne-5G) kanye ne-97% ye-internet coverage (i-fiber optic kanye ne-ADSL, ngokuqondile noma ngokungaqondile). Inethiwekhi yayo ye-fiber optic broadband ingeyesithathu esetshenziswa kabanzi eSpain, ngemuva kwe-Orange ne-Movistar kuphela, efinyelela emakhaya angaphezu kwezigidi ezingu-26, enezixhumanisi ezingaphezu kwezigidi ezingu-11 ezizinikele.

Ngokuphathelene nesivinini, inikeza ukuxhumana kwe-fiber optic phakathi kuka-300 Mb no-1 Gbps futhi imvamisa ibekwe kahle ezilinganisweni zesivinini:

• Ku Inkomba Yesivinini seNetflixI-Vodafone iphakathi kwabahlinzeki abanikeza ukusebenza okuhle kakhulu kokubuka okuqukethwe okusakazwayo.
• Ngokusho kwe- I-barometer Yokuxhumeka Okungaguquki ye-nPerf ESpain, iVodafone yiyona umqhubi wesibili onesivinini sokulanda esisheshayo futhi i okwesithathu ngokubambezeleka okuphansi kakhuluLokhu kuphumela ekuphequluleni okubushelelezi kanye nezikhathi eziphansi zokuphendula emidlalweni eku-inthanethi; ukuze kuthuthukiswe izinkinga ze-NAT noma zokuxhumeka emidlalweni, kuyalulekwa vula izimbobo kumzila.

Kodwa-ke, akusikho konke ukunconywa. I-barometer efanayo ye-nPerf ikhombisa ukuthi inesivinini sokulayisha sesibili esihamba kancane , ngemuva kwe-Yoigo/MásMóvil kuphela, futhi esilinganisweni sisonke ibonakala njengomqhubi wesibili onesilinganiso esibi kakhulu , ngaphansi kwe-Digi, ehamba phambili kuzinga.

Emkhakheni weselula, umbiko we-" Mobile Experience Awards " owashicilelwa ekuqaleni kuka-2024 ukhombisa ukuthi i-Vodafone ayikhanyi kangako: ezinkampanini ezine ezihlaziyiwe, isendaweni yesithathu ekusakazweni kwe-4G kanye neyesine ku-5G . Ngamanye amazwi, inenethiwekhi ebanzi nevuthiwe, kodwa ayiholi ezikhundleni zobuchwepheshe bolwazi lwangempela lomsebenzisi.

Ukubuyekezwa kwamakhasimende kuhambisana kakhulu nale datha: abaningi bayaqonda ukuthi isevisi ye-fiber optic ye-Vodafone izinzile, iyashesha, futhi inesivikelo esihle ngisho nasezindaweni ezingezona eziphakathi nendawo . Abanye bakhomba izinkinga ngezikhathi ezithile ezindaweni zasemakhaya noma ezakhiweni ezinengqalasizinda embi, lapho ukufakwa kungahlehliswa khona noma isignali ingabi namandla kangako. Ngesevisi yeselula, umbono jikelele muhle, ikakhulukazi emadolobheni amakhulu, kodwa kunezikhalazo mayelana nezindawo ezithile lapho i-4G ne-5G zingasebenzi njengoba bekulindelekile.

Ukusebenza okuphezulu, ukuphatheka kalula, kanye nezikhathi zokufaka

Esinye isihloko esiphindaphindayo kuzibuyekezo zeVodafone ulwazi lokubhalisa kanye nokuthwala izinombolo , kokubili kweselula kanye ne-fiber. Lapha, umqhubi uhlanganisa izinqubo ezilula kakhulu nokubambezeleka ngezikhathi ezithile okubangela ukukhungatheka.

Uma kwenzeka ukuphatheka kwenombolo yeselula , inqubo ivame ukuba lula:

• I-Vodafone ithumela ikhadi le-SIM elisha ekhelini lasekhaya lekhasimende.
• Ikwazisa ngosuku kanye nesikhathi esilinganiselwe lapho kuzoshintshwa khona ukumbozwa kwenkampani yangaphambilini.
• Lolu shintsho luvame ukwenzeka phakathi nesikhathi cishe izinsuku ezimbili kusukela ngosuku lokufaka isicelo, ngokuvamile phakathi 2 no-6 ekuseni ukunciphisa isikhathi sokuphumula.
• Ikhasimende lingacela ukuthi ukudluliselwa kwenombolo kwenziwe ngosuku oluthile, ngaphakathi kwesikhathi esithile. Izinsuku ezingama-30 zekhalenda.

Ngokuvamile, abasebenzisi kanye namasayithi okuqhathanisa bayavuma ukuthi ukuphatheka kwezinombolo zeselula nge-Vodafone kuyashesha futhi akunazinkinga , ngaphandle kwezikhathi ezithile ezihlukile ezihlobene namaphutha edatha, izinkinga zezokuthutha ngekhadi le-SIM, noma izinguquko zengqondo ngomzuzu wokugcina.

Kumapulani e-fiber optic , isikhathi sokufaka sithatha isikhathi eside. Umqhubi uvame ukucaphuna phakathi kwezinsuku zebhizinisi ezi-3 nezingu-7 ukuze aqedele ukufakwa kusukela ngosuku lwenkontileka, yize uma sekukhona ingqalasizinda ekhona kakade ekhelini, kungenziwa ngesikhathi esincane. Okuhlangenwe nakho komsebenzisi kuyahlukahluka kusukela ekufakweni emahoreni angama-24-48 kuya ekubambezelekeni okude lapho kukhona ukusilela kochwepheshe noma izinkinga zokufinyelela endaweni.

Kuleli qophelo, ukubuyekezwa okungekuhle kugxile kakhulu ekushintsheni kwamakheli okungaphathwanga kahle, ukuhanjiswa kwezinombolo okuhlulekile , noma ukukhanselwa okungaphelele okuholela ezindlekweni ezikhokhiswa kakhulu. Yingakho amasayithi amaningi okuqhathanisa egcizelela ukubaluleka kokugcina amarisidi okukhansela, izinombolo zezehlakalo, kanye namarisidi okulethwa kwemishini ( i-router , ibhokisi lokusetha, njll.).

Isevisi yamakhasimende yeVodafone: izinzuzo nezingozi

Isevisi yamakhasimende cishe yindawo lapho i-Vodafone ithola khona imibono ehlukene kakhulu. Imibiko esemthethweni kanye nama-akhawunti abasebenzisi awahlali ehambisana, okwenza kube nzima isithombe sonke.

Ngakolunye uhlangothi, ucwaningo lwe-ADECES (Association for Civil, Economic and Social Rights) mayelana nenkonzo yamakhasimende e-telecom lubeka i-Vodafone njengenkampani yesibili elinganiswe kahle kakhulu ekukhonzeni amakhasimende , ngamaphuzu aphelele angu- 6,17 , alandela i-Movistar kuphela. Iphumelela kakhulu ku:

• Usizo lobuchwepheshe, ngamaphuzu acishe abe ngu-6,65.
• Insizakalo yekhasimende, ngamaphuzu asondele ku-6,55.

Kodwa-ke, ucwaningo olufanayo luthola ubuthakathaka obukhulu: isevisi yamakhasimende kanye nokubambisana , lapho i-Vodafone idlula khona kancane (cishe ku-5,3) futhi ibekwe njengomqhubi wesine omubi kakhulu kulesi sici.

Ngakolunye uhlangothi, i-OCU, ocwaningweni lwayo lokwaneliseka kwamakhasimende, ibeka i-Vodafone phansi ohlwini lwabaqhubi abakalwe kahle kakhulu , ngamaphuzu aphelele angaba ngu -5,5 . Izinkinga ezivame ukucashunwa yilezi:

• Ukukhokha, ngezilinganiso ezicishe zibe ngu-5,6.
• Isevisi yamakhasimende, ijikeleza cishe ku-5,4.

Naphezu kwalokhu, amakhasimende amaningi ayawazisa kakhulu amathuluzi afana nohlelo lokusebenza lwe-My Vodafone kanye nendawo yangasese yewebhu, lapho angabuka futhi alande khona ama-PDF bills, ahlole ukusetshenziswa kwawo, ashintshe uhlelo lwawo, noma avule futhi alandelele izikhalazo ngaphandle kokushaya ucingo. Inethiwekhi yezitolo ezibonakalayo ezweni lonke nayo iyinzuzo, njengoba ivumela usizo lobuso nobuso. Uma udinga ukwesekwa kobuchwepheshe, ukwazi ikheli le-IP le-router yakho ngokuvamile kuyisinyathelo sokuqala sokufinyelela idivayisi.

I-Vodafone TV kanye nokuqukethwe okwengeziwe

I-Vodafone TV isibe ngesinye sezinsika zokunikezwa kwayo okuhlangene. Nakuba ingasanikezi ukumbozwa okugcwele kwebhola (hhayi yonke i-LaLiga EA Sports noma i-Champions League), inesakhiwo sephakheji esiguquguqukayo kanye nezivumelwano ezinamandla nezinkundla zokusakaza.

Izinhlelo eziningi ze-Vodafone ezihlanganisiwe zifaka iphakheji ye-TV eyisisekelo ngokuzenzakalelayo , futhi kusukela lapho ungangeza amaphakethe anetimu aqala cishe ku-€5-6 ngenyanga: umndeni, izingane, uchungechunge, umculo, amadokhumentari, ezemidlalo, abantu abadala, njll. Kwezinye izimo, amaphakethe afaka ukufinyelela ku- Max (HBO), Disney+, Prime Video, Netflix, Filmin noma i-Atresplayer Premium , kanye neziteshi ezingaphezu kwe-100 eziqondile.

Ngaphezu kwalokho, inkampani iqede isivumelwano ne -DAZN sokuhlanganisa izinhlelo zayo ezahlukene, ezigxile kakhulu ebholeni kanye nemidlalo yezimoto:

• Uhlelo lwebhola lezinyawoImidlalo emi-5 ngosuku evela ku-LaLiga EA Sports, i-Liga F, i-UEFA Women's Champions League, i-Premier League, i-Serie A kanye neminye imidlalo.
• Motor Plan: Ifomula 1, iMotoGP, iNASCAR, iDTM, iF2, iF3, iMoto2, iMoto3, iMotoE, iWorldSBK, ama-Supercar ase-Iberia, njll.
• Uhlelo lweproIhlanganisa ibhola kanye nemidlalo yezimoto kanye nezinhlobonhlobo zemincintiswano.

Izinhlelo zokuhlanganisa i-Vodafone TV zifaka phakathi ibhokisi elijwayelekile le-4K set-top ngaphandle kwezindleko ezengeziwe . Ukuze uthole ulwazi oluthuthukisiwe, amakhasimende angakhokha cishe ama-€5 ngenyanga ngebhokisi le-4K Pro set-top , elingeza isipikha se-premium esihambisana ne-Dolby Atmos, ukulawula izwi nge-Alexa, kanye nehadiwe ethuthukisiwe.

Imibono mayelana nensizakalo ye-TV ngokuvamile iyathandeka: amakhasimende amaningi aqokomisa ukuthi ukuze bathole isandiso esifanelekile bangangeza amaphakheji amahle futhi babukele iziteshi ezinetimu ezinekhwalithi enhle yesithombe. Phakathi kokugxekwa okuvamile ukuntuleka kwayo yonke imidlalo yebhola (i-LaLiga ephelele ne-Champions League) kanye neqiniso lokuthi ibhokisi le-set-top lingaba nzima ukulilungiselela kubasebenzisi abangajwayelene nalolu hlobo lwedivayisi. Kubalulekile futhi ukuqaphela ukuthi uma ibhokisi le-set-top lingabuyiswa lapho kukhanselwa, i-Vodafone ingafaka inhlawulo engaba ngu-€120.

Izinsizakalo ezengeziwe kanye nesiphakamiso senani esivela ku-Vodafone

Enye yezinzuzo ezinkulu zeVodafone ngaphezu kwezimbangi ezishibhile uhlelo lwayo lwezinsizakalo ezengeziwe , ezenzelwe labo abafuna ukuhlanganisa yonke into enkampanini eyodwa.

Phakathi kwezinsizakalo ezivelele kakhulu ezihlobene nokuxhumana esizitholayo:

• IMultiSIM, ukusebenzisa umugqa ofanayo weselula kumadivayisi amaningi (iselula, iwashi, ithebhulethi…).
• eSIM, omakhalekhukhwini abahambisanayo ngaphandle kwesidingo sekhadi eliphathekayo.
• I-Secure Net...isendlalelo esengeziwe sokuvikela ngenkathi uphequlula. Funda kabanzi mayelana I-DNS kanye nokuphepha.
• I-Super WiFiUhlelo lokuthuthukisa ukumbozwa kwe-WiFi ngaphakathi ekhaya, oluwusizo kakhulu emakhaya amakhulu; qhathanisa nezinzuzo ze Amanethiwekhi e-WiFi mesh.

Ngokuphathelene namadivayisi, i-Vodafone inikeza izinhlobo eziningi zama-smartphone, amathelevishini, amaphilisi, ama-consoles emidlalo, namanye amagajethi angathengwa ngqo noma axhaswe ngezimali ngezitolimende, kwezinye izimo ngenkokhelo yokuqala engu-€0. Lokhu kuxhaswa yikona kanye okuvame ukuza nezinkontileka zezinyanga ezingu -24.

Ngaphandle kwensimu emsulwa yezokuxhumana, umqhubi usayine izivumelwano zokunikeza:

• Umshwalense wezempilo noCaserngamanani akhethekile kanye nokumbozwa kwamakhasimende e-Vodafone, okuhlanganisa nemithi yedijithali (ukubonisana ngocingo, incwadi kadokotela kagesi…).
• Amandla e-Vodafone, intela kagesi equkethe amandla avuselelekayo angu-100%, ayikho isikhathi esinqunyiwe, okukhuthaza ukusetshenziswa ngezikhathi ezishibhile futhi kuthembisa ukonga kufika ku-10% ngokushintsha imikhuba.
• Ama-alamu ngokubambisana ne-Securitas Directngokulawula kweselula, izaziso zesikhathi sangempela kanye nezinsizakalo zokuphepha zasekhaya noma zebhizinisi.
• Ikhadi lesikweletu le-Vodafone VISA Eceleni kwe-Bankinter, evumela inkokhelo ehlehlisiwe (ejikelezayo) noma inkokhelo egcwele ekupheleni kwenyanga, kanye nokukhushulwa ngezikhathi ezithile kumakhasimende.

Imikhankaso yokuphromotha efana nethi “WednesdayYEEES!” nayo iyaphawuleka , kanye nama-raffle amasonto onke amadivayisi nezinye izipho zamakhasimende, kanye nokukhushulwa kwesikhashana njengezinyanga zamahhala ze-YouTube Premium noma i-Audible . Ngaphezu kwalokho, idatha eyengeziwe yamahhala inikezwa ngezinsuku ezithile, ikakhulukazi kumakhasimende akhokhelwa kusengaphambili.

Uhlobo oluyinhloko eqenjini yiVodafone Yu , ehloselwe izilaleli ezisencane. Izinhlelo zayo ngokuvamile zifaka idatha engenamkhawulo kanye nezingcingo, akukho nkontileka, kanye nokugxila okuqinile kwedijithali: ukubhalisa nokuphatha ku-inthanethi, ukwesekwa kwamakhasimende ngemidiya yezenhlalo, ukufinyelela emicimbini ekhethekile kanye nokukhushulwa, kanye nomculo, ama-movie, kanye nochungechunge lwe-TV. Ukubuyekezwa kwe-Yu kuvame ukuba kuhle kakhulu kunokwemikhiqizo yabazali, ngenxa nje yobulula bayo kanye nokuntuleka kokuzinikela.

Ukuzulazula, imigqa eyengeziwe, nezinye izici ezibalulekile

Esahlukweni sezinto ezengeziwe zansuku zonke eziwusizo, i-Vodafone inikeza izinzuzo ezithile amakhasimende amaningi azibheka njengezibalulekile.

Zonke izinhlelo zabo zenkontileka yeselula zifaka phakathi ukuzulazula kwamahhala e-European Union, kanye nase-Iceland, eLiechtenstein, eNorway, e-United Kingdom, naseSwitzerland, ukuze ukwazi ukusebenzisa idatha yakho kanye namaminithi njengoba nje ubungenza eSpain ngaphakathi kwala mazwe. Bavame futhi ukunikeza amaphakheji okushaya ucingo lwamazwe ngamazwe noma amaminithi wamahhala ezindaweni ezithile ezinhlelweni zabo zokukhokha kusengaphambili, okuyinto ekhanga kakhulu kulabo abavame ukwenza izingcingo zamazwe ngamazwe.

Ngokuphathelene nemigqa eyengeziwe , i-Vodafone ikuvumela ukuthi wengeze imigqa eminingana ngaphansi kwenkontileka efanayo, wabelane ngemigomo efanayo, futhi ezimweni eziningi, ngesaphulelo esihlala njalo kuleyo migqa eyengeziwe. Le nketho yenzelwe imindeni noma amaqembu afuna ukuhlanganisa izikweletu zawo futhi onge imali uma kuqhathaniswa nokuthola imigqa yomuntu ngamunye nabahlinzeki abahlukene.

Ngokuphathelene nokumbozwa kwe-5G , i-Vodafone yayiyinkampani yokuqala ukuyiqalisa eSpain, yize manje incintisana ne-Movistar, i-Orange, nabanye abadlali. Kodwa-ke, ngokungafani nabanye abancintisana nabo, ayinikezi ilebula le -5G+ ezinhlelweni zayo zaseSpain, igama lokumaketha elisetshenziswa yi-Movistar ne-Orange kuma-5G abo athuthukile kakhulu kuma-band athile.

Iphuzu elilodwa elibalulekile eliphakamisa imibuzo uhlelo lwedatha "olungenamkhawulo" . KwaVodafone, njengoba kunjalo cishe kubo bonke opharetha, idatha "engenamkhawulo" inezincazelo: isibonelo, uhlelo olunemizuzu engu- 60 GB + engenamkhawulo lungakhangisa "idatha engenamkhawulo," kodwa ama-GB okuqala angu-60 kuphela asezingeni eliphezulu (4G/5G) . Uma lokho sekuphelile, ungaqhubeka nokuphequlula, kodwa ngesivinini esincishisiwe esingaba ngu -2 Mbps . Akukhona ukukhohlisa okuqinile (kuyindinganiso yemboni), kodwa kuyinto okufanele uyiqaphele ngaphambi kokubhalisa ukuze ugweme ukumangala.

Indlela yokuhumusha izibuyekezo mayelana ne-Vodafone

Uma uvakashela amapulatifomu afana ne-Trustpilot, i-Selectra, noma amaforamu ezokuxhumana, umbono wokuqala ukuthi i-Vodafone inezibuyekezo eziningi ezingezinhle . Kodwa-ke, kubalulekile ukukubeka kumongo walokhu.

Izingosi zokuqhathanisa ngokwazo ziyavuma ukuthi, ngokuvamile, labo ababhala izibuyekezo eziningi yibo abathukuthele . Amakhasimende anelisekile awavamile ukuthatha isikhathi sokuvakashela iwebhusayithi futhi ashiye isibuyekezo, ngakho-ke isithombe esivezwa yilawa mapulatifomu sithambekele ekugxekweni. Yingakho amanye amasayithi egcizelela isidingo sokungathembeli kuphela ezilinganisweni eziphelele futhi acabangele nezifundo ezizimele (i-OCU, i-ADECES, i-nPerf, imibiko yesipiliyoni seselula, njll.) kanye nemininingwane yobuchwepheshe.

Umbono olinganiselayo uhilela ukuhlanganisa zonke lezi zinto: ulwazi lwangempela lomsebenzisi, ukuhlaziywa kochwepheshe, izibalo ezisemthethweni, kanye nemigomo yesivumelwano . Ngakho konke lokhu, kuvela iphrofayili ecacile yeVodafone.

• Inethiwekhi ye-fiber optic enhle kakhulu, esheshayo, ezinzile futhi embozwe kahle.
• Ukunikezwa kwe Ifoni ephathekayo eqinile, ene-5G enhle kanye nokuzulazula kufakiwe, nakuba kungesona njalo umholi onolwazi.
• Amanani ancintisanayo phakathi kwabaqhubi abakhulukodwa kuphakeme kunezinkampani zezindiza ezishibhile.
• Ikhathalogi ebanzi ye I-TV, ukusakaza kanye nezinsizakalo ezengeziwe.
• Isevisi yamakhasimende kanye nokukhokhisa kungathuthukiswa., kanye nokubuyekezwa okuningi okungekuhle kumapulatifomu okubuyekezwa.
• Imigomo ehlala njalo kanye nokunyatheliswa okuncane okufanele kubuyekezwe ngokucophelela ukuze kugwenywe ukungaqondani.

Ekugcineni, ukukhetha i-Vodafone kuncike kakhulu ezintweni eziza kuqala kuwe: uma ikhwalithi yenethiwekhi, ithelevishini, izinketho zokuxhasa ngezimali amadivayisi, kanye nezinsizakalo ezihlanganisiwe kubalulekile kuwe , kungaba inketho ekhangayo kakhulu, ikakhulukazi ngokusebenzisa izinzuzo zokugcina kanye nezibonelelo eziphikisanayo. Ngakolunye uhlangothi, uma ufuna intengo ephansi kakhulu kanye nobulula obukhulu , opharetha abancane abanezinzuzo ezimbalwa kodwa imigomo elula ingase ifaneleke kangcono.